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Complex Denials, Accounts Receivable 2

Worldwide Salaried Open

Job Description:

  • Verify/obtain eligibility and/or authorization utilizing payer web sites, client eligibility systems or via phone with the insurance carrier/providers
  • Update patient demographics/insurance information in appropriate systems
  • Research/Status unpaid or denied claims
  • Monitor claims for missing information, authorization and control numbers(ICN//DCN)
  • Research EOBs for payments or adjustments to resolve claim
  • Contacts payers via phone or written correspondence to secure payment of claims; reconsideration and appeal submission
  • Access client systems for payment, patient, claim and data info
  • Follows guidelines for prioritization, timely filing deadlines, and notation protocols within appropriate systems
  • Secure needed medical documentation required or requested by third party insurance carriers
  • Maintain and respect the confidentiality of patient information in accordance with insurance collection guidelines and corporate policy and procedure
  • Perform other related duties as required

Requirements:

  • 2-3 years of medical collections, complex denials and appeals experience
  • Experience with all but not limited to the following denials- DRG downgrades, level of care, coding, medical necessity
  • Intermediate knowledge of ICD-10, CPT, HCPCS and NCCI
  • Intermediate knowledge of third party billing guidelines
  • Intermediate knowledge of billing claim forms(UB04/1500)
  • Intermediate knowledge of payor contracts- commercial and government
  • Intermediate Working Knowledge of Microsoft Word and Excel
  • Intermediate knowledge of health information systems (i.e. EMR, Claim Scrubbers, Patient Accounting Systems, etc.)

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