Vendor Manager, Business Consultant (Aetna Dental)

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position SummaryThis role is responsible for the strategic management, evaluation, and oversight of vendor relationships to ensure optimal performance, compliance, and alignment with organizational goals. This role collaborates with cross-functional teams, monitors vendor performance, and drives process improvements to maximize value from vendor partnerships. 

Responsibilities Include:

• Lead and execute the strategic vision for vendor management, ensuring alignment with organizational objectives.

• Monitor vendor performance, ensuring compliance with contractual obligations, service level agreements, and regulatory requirements.

• Facilitate collaboration between internal stakeholders and vendors for complex deals and strategic initiatives.

• Identify and resolve process gaps, risks, and issues related to vendor relationships. Provide regular reporting and updates to leadership on vendor performance, risks, and opportunities.

• Support audits and compliance deliverables related to vendors

• Drive continuous improvement initiatives to enhance vendor management processes and outcomes.

• Facilitate JOC meetings on with health plan leadership, internal stakeholders and vendor representatives

• Provide support for additional projects as assigned, contributing to cross-functional initiatives and organizational objectives.

• Delivers advice to the organization regarding current business trends and best practices by preparing analyses for senior management, stakeholders, and clients.

Required Qualifications

• 3+ year healthcare vendor management experience (preferably benefit administrators)

• 5+ years of experience in government programs (Medicaid, Medicare)

• Adept at problem solving and decision-making skills

• Adept at collaboration and teamwork

• Adept at growth mindset (agility and developing yourself and others) skills

• Adept at execution and delivery (planning, delivering, and supporting) skills

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.