Logistics & Transportation Manager
The Logistics & Transportation Manager serves as the operational right hand to the Head of Operational Logistics operating across US and Mexico. The role provides direct management support to the transportation and logistics team while driving cost saving initiatives, process optimization, and cross-functional alignment. The ideal candidates brings a strong foundation in domestic transportation combined with a process-oriented mindset and the leadership maturity to build team culture, enforce accountability and own results. Your Responsibilities Foster a culture of accountability, collaboration, and continuous improvement within the team. Oversee daily domestic LTL, FTL, and parcel carrier operations, including issue resolution, refusals, damages, and rescheduling. Demonstrated knowledge of domestic LTL, FTL, and parcel shipping, including carrier management and rate negotiation Own relationships with key carrier partners including UPS and contracted freight carriers; identify opportunities to test and onboard alternative carriers for cost efficiency and operational effectiveness. Identify and implement automation opportunities to reduce manual communication volume. Monitor carrier performance metrics and escalate or remediate underperforming partners. Drive the documentation and standardization of logistics processes and standard operating procedures across 3PL and transportation partners. Ensure all shipping requirements for major accounts are documented, communicated and enforced with partners. Proactively track account-driven changes and update SOPs accordingly to minimize chargebacks and compliance penalties. Support import/export operations as a secondary point of contact.
What We're Looking For
Minimum Qualifications 7-10 years experience in logistics, supply chain, or transportation operations Demonstrated knowledge of domestic LTL, FTL, and parcel shipping, including carrier management and rate negotiation Proven people management experience with a track record of driving accountability Strong analytical skills, ability to interpret data and translate findings into clear recommendations Experience developing or enforcing SOPs and operational documentation Proficiency in ERP and/or WMS systems Preferred Qualifications Well versed in Microsoft Office Suite applications with advanced Excel skills Experience working with 3PL warehouse partners and national retail accounts Familiarity with Amazon Vendor/Seller compliance requirements Strong written and verbal communication skills Cost-conscious and data-driven decision making Adaptability and comfort working in a department undergoing transformation High attention to detail and follow-through The salary range for this position is $115,000 to $135,000 annually plus bonus. This range is a guideline and may not reflect your exact offer. Factors that will be considered when extending an offer include but are not limited to education experience, relevant skills, and alignment with market data.
Benefits
Comprehensive health, dental and vision insurance Wellness discounts on medical premiums 100% covered life and long-term disability insurance 401k with company match PTO + holidays Discounted gym membership Generous Employee Purchase Program Wellness and volunteer programs Miele is an Equal Opportunity Employer and supports and enforces a drug-free workplace. EOE/AA:M/F/D/V For more than 125 years, Miele has been a family-owned, family-run company. Based on this tradition, a healthy balance between the demands and the appreciation of our employees is very important to us. Besides following our objective of becoming “forever better” which our employees represent with their specialist knowledge, their ambition and with thinking ahead, we want to ensure that everyone can experience and profit from our good working environment here at Miele. Living and passing on our Miele values, as well as working in teams to further develop our innovative products, are important parts of our Miele culture at each of our 50 locations. What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership. Apply tot his job Apply To this Job