[Remote] Property Claims Examiner (anywhere in the US)

Note: The job is a remote job and is open to candidates in USA. ClaimsPro LP - International Programs Group is seeking a Property Claims Examiner to investigate and settle property claims while emphasizing strong communication and customer service. The role involves managing claims across various states and ensuring compliance with state-specific guidelines.

Responsibilities

• Initiate the investigation of new claims
• Make liability/coverage decisions
• Evaluate and negotiate settlements of collision, specified perils, and property damage, as appropriate
• Manage and oversee the work of outside adjusters, appraisers and experts
• Establish contact with the insured and claimant within established protocol
• Recognize coverage issues and bring them to the attention of the supervisor
• Develop basic understanding of liability and coverage principles
• Recognize state specific laws and claims regulations throughout the United States to insure proper compliance in claims investigation including sending and securing proper documentation
• Complete research to determine market value on automobiles and heavy equipment to make recommendations on total loss settlement values using proper state valuation methods
• Summarize and make recommendations for disposition of claims in excess of the individual settlement authority
• Respond to time sensitive material including but not limited to intercompany arbitration hearings, and department of insurance complaints
• Manage a diary system to systematically review and resolve claims within the specified state compliance guidelines
• Maintain state license by completing continuing education coursework and/or work towards a claims designation
• Handle small claim suits as needed
• Other duties as assigned by the claims supervisor
• Duties may be added, deleted or changed at any time at the discretion of management, formally or informally, either verbally or in writing

Skills

• High School Diploma or Equivalent required
• Proficient in Microsoft Office
• Able to be licensed in states, countries where necessary
• Strong writing skills and proper use of grammar to prepare written status reports for the principal
• Ability to plan and exercise conscious control over the amount of time spent on specific activities
• Strong Communicator (verbal and written)
• Ability to multi-task and handle high volume of concurrent tasks
• Work collaboratively with others inside and outside the company
• Bachelor's degree is preferred
• Experience with Lloyd's of London is considered an asset
• Experience with Xactimate
• AIC designation preferred

Company Overview

• SCM Insurance Services offers a suite of comprehensive insurance solutions. It was founded in 1986, and is headquartered in Edmonton, Alberta, CAN, with a workforce of 1001-5000 employees. Its website is https://www1.scm.ca.

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