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Discovery Call Specialist / Paralegal

Worldwide Salaried Open

Discovery Call Specialist – Discovery Response Team $55,000–$65,000 | Remote Company: EsquireTek Location: Remote (U.S.) Department: Quality Assurance Reports To: QA Manager / QA Senior Manager

About the Role

We’re hiring a Discovery Call Specialist to support law firms by conducting client interviews and gathering information needed for litigation discovery. This role is ideal for candidates who prefer non-traditional hours, including evenings and weekends, while working remotely in a structured, professional environment. You will not provide legal advice. Your responsibility is to guide clients through structured questions and document their responses accurately. Schedule

  • Evenings and weekends required
  • Flexible weekday availability is a plus

What You’ll Do Client Outreach & Scheduling

  • Reach out to clients to schedule interviews
  • Conduct discovery calls during evening/weekend hours
  • Track outreach attempts and maintain documentation

Client Interviews & Documentation

  • Walk clients through structured questionnaires
  • Record responses clearly and accurately
  • Identify and flag missing or inconsistent information

Case Awareness

  • Review basic case details prior to calls
  • Ensure all required information is collected

Collaboration

  • Partner with internal teams to support discovery preparation
  • Escalate issues when needed

Compliance

  • Maintain confidentiality and follow data security protocols
  • Stay within administrative scope (no legal advice)

What You Bring Required

  • 1–3 years in client intake or legal support
  • Strong communication skills, especially over the phone
  • Detail-oriented and organized
  • Comfortable handling sensitive conversations
  • Able to work evenings and weekends consistently
  • Bilingual in Spanish

Preferred

  • Experience with litigation or discovery
  • Familiarity with legal questionnaires or document collection
  • Experience with EsquireTek or similar tools
  • AI prompting familiarity
  • Paralegal certificate or related training

Work Environment

  • Fully remote
  • Phone and video-based client interactions
  • Cloud-based systems

Why EsquireTek

  • Work at the intersection of law and technology
  • Remote-friendly environment
  • Opportunity to grow with a scaling legal tech company

Apply by emailing your resume to [email protected] Subject line: Discovery Call Specialist – [Your Name] Apply tot his job Apply To this Job

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