Senior Manager, Learning Management System Administration – Training

Worldwide Salaried Open

Job Description:

Support the AD in the assessment and improvements to the current structure, content, and usage
Deploy and manage training assignments within LMS platforms
Ensure accurate tracking, reporting, and completion
Support curriculum updates and learner experience improvements
Troubleshoot LMS issues and coordinate with system owners or vendors
Execute established training operations processes, standards, and workflows across BUs
Support planning and delivery of onboarding, launch, POA, and ongoing training programs
Maintain training calendars, schedules, and operational plans aligned to business priorities
Ensure readiness of materials, systems, and logistics for successful delivery
Support onboarding logistics and execution for new hires and field builds
Coordinate cross-functional activities to ensure seamless onboarding experiences
Execute onboarding playbooks, templates, and readiness plans
Track onboarding completion and readiness metrics
Build and manage project plans for training initiatives and launches
Track milestones, deliverables, and dependencies
Identify risks and proactively escalate issues
Ensure alignment between content development and execution timelines
Support execution of training components for POAs, workshops, and national meetings
Coordinate logistics, materials, communications, and surveys
Ensure smooth execution and strong participant experience

Requirements:

Bachelor’s Degree required
5–8+ years of experience in training operations, sales operations, or learning & development
Experience supporting commercial field teams (pharma/biotech preferred)
Strong project management and organizational skills
Experience working in cross-functional environments
Familiarity with LMS platforms and training systems
Ability to work independently and on a team; a positive, team-focused approach is essential
Experience with and ability to use Microsoft Office and associated tools (WORD, Excel, PowerPoint)
Ability to travel domestically as needed

Benefits:

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