Talent Acquisition Operations Manager – Americas

Job Description:

• Lead regional initiatives and priorities that strengthen Talent Acquisition Operations capabilities and support continuous improvement across the Americas
• Manage a regional team of TA Operations professionals, including Lead and Senior team members and coordinators, to deliver high-quality outcomes on time in a fast-paced environment
• Drive regional adoption of recruiting processes, enterprise standards, tools, and technologies
• Monitor regional metrics, workload, capacity, service delivery, and data integrity to identify trends, risks, and opportunities
• Leverage data and analytics to reinforce accountability and improve operational performance
• Partner with recruiting teams and stakeholders to improve the candidate, recruiter, and hiring leader experience
• Apply Lean methodologies and project management rigor to process improvements and operational enhancements
• Partner with technology teams on implementation, support, training, and adoption of recruiting tools and systems
• Oversee compliance with company policies, data privacy regulations, enterprise standards, and local requirements across the Americas region
• Support governance activities, including audits, controls, and regional compliance reviews
• Serve as the regional point of contact for escalations and stakeholder needs related to TA Operations
• Contribute to global TA Operations projects and share regional insights to support enterprise-wide improvements
• Foster a culture of belonging, growth, accountability, and continuous improvement

Requirements:

• Bachelor’s degree from an accredited university or college, or equivalent knowledge/experience
• Minimum (12) years of experience in Talent Acquisition with a minimum of (10) years of experience in Talent Acquisition Operations
• Minimum of (5) years of People Leadership experience
• Prior experience managing people and/or leading high-performing teams
• Experience leading cross-functional, remote, and diverse teams or initiatives
• Expertise in recruiting best practices, process improvement, project and change management, and recruiting technologies and systems
• Strong analytical skills and experience using data to support decisions and improve outcomes
• Advanced proficiency in Microsoft Office Suite, including Excel
• Willingness to work across multiple time zones within the Americas and on select global calls as needed
• Willingness to travel up to 10% as required
• Strong English language proficiency (speaking, writing, and reading)
• Ability to prioritize tasks and adapt as priorities evolve.

Benefits:

• Professional development
• Actively contribute to governance activities, including audits and controls.
• Support of compliance with company policies and data privacy regulations.

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