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Group Claims Assistant - Dental Claims

Worldwide Salaried Open

Equitable is a Canadian mutual company focused on putting people first and helping Canadians protect today and prepare for tomorrow. They are currently seeking a Group Claims Assistant who will provide outstanding administrative support to the Group Claims team, managing mail, updating claim systems, and preparing reports.

Responsibilities

  • Open, sort, and manage incoming or returned mail
  • Print, sort, and manage outgoing mail
  • Categorize incoming claims or inquiries accurately and within established turnaround times
  • Update basic information in claim systems
  • Prepare reports or claim packages for various clients (internal and external) as required
  • Maintain spreadsheets for tracking processed work, and other reporting purposes
  • Photocopying and other administrative tasks
  • Other duties as required

Skills

  • Strong organizational skills, with strict attention to detail
  • Excellent time management skills and ability to multi-task and prioritize work
  • Ability to maintain a high degree of accuracy
  • Desire to be proactive and create a positive experience for others
  • Proficiency with Microsoft Office applications
  • Ability to learn processes and technology quickly
  • Flexible team player who is customer service oriented
  • Bilingual Candidates Preferred (French and English)

Benefits

  • Career Growth: Regular learning sessions and development

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