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[Remote] HVAC Commercial Service Account Manager

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. Carrier Global Corporation is a leader in intelligent climate and energy solutions, committed to enhancing comfort and sustainability. As a Commercial Service Account Manager, you will pursue service agreements and projects to ensure effective customer operations while building relationships and understanding customer needs in the Western Georgia territory.

Responsibilities

  • Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
  • Create and maintain Sales Territory and Account plans where necessary
  • Present at customer seminars to develop new and existing customer relationships and opportunities
  • Promote Carrier value proposition linking customer objectives to Carrier solutions
  • Utilize CRM to manage customer interactions, activities, and opportunity pipeline
  • Experienced seller in attracting new customers as well as building share value with existing customers
  • Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
  • Ability to seek out or respond to repair opportunities
  • Establishing and building credibility with knowledge of Carrier products/solutions
  • Strong ability to develop and sustain customer relationships
  • Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
  • Ability to detect the Customer’s buying stage and adjust selling accordingly
  • Effective presentation and communication skills
  • Prioritize on best opportunities
  • Responding to the customer requirements in a timely manner
  • Gaining the booking/order in a timely manner
  • Ability to consistently achieve sales metrics and Annual Targets
  • To effectively negotiate service agreement renewals when required

Skills

  • High School Diploma or GED
  • 2+ years of experience in selling B2B sales, service agreements, controls, or preventative maintenance
  • Must be able lift/carry 20 lbs, climb ladders/stairs, be comfortable working on roofs/platforms
  • Ability to travel up to 25% regionally
  • Valid Driver's license
  • Bachelor's degree preferred
  • Extremely comfortable operating in a technical environment utilizing Microsoft based computer software
  • Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
  • Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customer
  • Ability to sell directly to end user customer Previous experience in selling service agreements
  • Demonstrates ability to introduce others to cross sell and upsell within their base of customers
  • Ability to work in a highly team-oriented and dynamic environment
  • Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
  • Self-motivated and able to manage many simultaneous projects and responsibilities

Benefits

  • Short-term cash incentives, subject to plan requirements
  • Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Paid vacation days, up to 15 days
  • Paid sick days, up to 5 days
  • Paid personal leave, up to 5 days
  • Paid holidays, up to 13 days
  • Birth and adoption leave
  • Parental leave
  • Family and medical leave
  • Bereavement leave
  • Jury duty leave
  • Military leave
  • Purchased vacation
  • Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

Company Overview

  • Carrier is the provider of intelligent climate and energy solutions. It was founded in 1902, and is headquartered in Palm Beach Gardens, Florida, USA, with a workforce of 10001+ employees. Its website is https://www.corporate.carrier.com.
  • Company H1B Sponsorship

  • Carrier has a track record of offering H1B sponsorships, with 2 in 2026, 11 in 2025, 9 in 2024, 5 in 2023, 6 in 2022, 7 in 2021, 9 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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