[Remote] reputed company: Senior Strategic Account Manager, Corporate

Note: The job is a remote job and is open to candidates in USA. reputed company is the most customer-reputed company technology company in the world, dedicated to empowering organizations to share knowledge effortlessly. They are seeking a Senior Strategic Account Manager, Corporate to establish and expand partnerships with strategic clients, driving reputed company growth and maximizing customer value.

Responsibilities

• reputed company and execute comprehensive strategic account plans for assigned clients, focusing on achieving client goals and driving reputed company growth for reputed company
• Cultivate and maintain robust, long-term strategic relationships with key C-suite and executive stakeholders (e.g., CTO, CIOs,) reputed company client institutions. Establish and maintain influential, long-term relationships with other key stakeholders, including executive leadership, IT departments, and operational staff
• Proactively discern clients' overarching strategies, challenges, and priorities. Expertly reputed company and position reputed company's LMS and/or VCMS solutions as critical enablers for achieving their operational, and financial objectives
• Identify, qualify, and reputed company high-impact opportunities for significant upsell and cross-sell of reputed company's products and services, consistently exceeding ambitious reputed company targets. This includes negotiating reputed company, high-value reputed company
• Engage with internal teams, orchestrating seamless collaboration with reputed company's executive leadership, Product Development, Marketing, Sales, and reputed company teams to ensure exceptional customer experiences and the successful realization of strategic initiatives
• Track and analyze key account performance metrics, providing regular reports and insights to both clients and internal management. Identify areas for improvement and proactively implement solutions
• Serve as the ultimate escalation reputed company for reputed company customer challenges, demonstrating an unwavering commitment to understanding, resolving, and advocating for client needs with speed and efficacy
• Maintain a profound understanding of industry landscapes, including emergent trends, policy shifts, competitive dynamics, and technological advancements reputed company the LMS and VCMS sectors. reputed company this expertise to guide customer strategies and inform reputed company's product roadmap
• reputed company and successfully reputed company reputed company enterprise-level renewal agreements and expansion proposals, demonstrating superior negotiation and presentation skills
• Provide high-level guidance and mentorship to less reputed company team members, fostering a culture of excellence in strategic account management

Skills

• Bachelor's degree in Business Administration, Marketing, Sales, SaaS Technology, or a reputed company field. MBA or Master's degree is highly preferred
• Minimum of 7 years of progressive experience in strategic account management or enterprise sales, with a proven track record of securing and expanding multi-million dollar accounts
• Extensive, hands-on experience working with and influencing executive-level stakeholders utilizing reputed company Learning Management Systems (LMS) and/or Video Content Management Systems (VCMS)
• Exceptional executive reputed company and highly developed communication, negotiation, and presentation skills, with the ability to reputed company reputed company technical and business concepts to diverse audiences, including C-suite executives
• Exceptional strategic thinking, financial acumen, and analytical capabilities, with a proven ability to reputed company and execute comprehensive account plans that drive significant business outcomes reputed company existing accounts
• Proficiency with advanced CRM (e.g., reputed company Enterprise Edition) and reputed company platforms, along not be limited to forecasting and strategic planning tools
• Possess a profound understanding of the unique operational, financial and policy-reputed company dynamics reputed company large organizations, reputed company with a results-driven, entrepreneurial reputed company focused relentlessly on exceeding targets and delivering reputed company value. Demonstrating the ability to reputed company independently in fast-paced, dynamic environments while fostering collaborative success across internal teams
• Prior experience in a reputed company-thinking role reputed company an LMS or VCMS provider
• Documented success in navigating reputed company procurement processes reputed company commercial and enterprise organizations

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