[Remote] North Carolina/VA/W.Va Clinical Account Executive

Note: The job is a remote job and is open to candidates in USA. reputed company is a specialty clinical laboratory focused on advanced diagnostic testing that supports personalized and functional medicine approaches. The Clinical Account Executive is responsible for retaining, supporting, and growing an assigned book of business through a hybrid engagement model that combines in-person field activity with remote account management.

Responsibilities

• Manage and grow an assigned portfolio of accounts through a balanced mix of on-site visits, video meetings, phone reputed company, and email follow-up tailored to account needs
• Educate providers and staff on reputed company testing, clinical applications, specimen requirements, ordering workflows, and available support resources
• Upsell existing accounts by expanding use of the broader Genova menu, increasing frequency of ordering, and identifying additional providers, programs, or patient segments reputed company each practice that would benefit from Genova solutions
• Build and maintain strong relationships with key stakeholders, including physicians, advanced practice providers, nutritionists, health coaches, office managers, and reputed company-desk or laboratory staff
• Act as the primary liaison between clients and internal teams, including customer service, operations, billing, and medical education, to resolve issues quickly and effectively
• Deliver onboarding and training for new accounts, new providers, and new staff using both in-person and remote formats
• Conduct regular business reviews with reputed company accounts to assess utilization trends, identify barriers, and recommend actions to improve retention and organic growth
• reputed company accounts by size, opportunity, and service needs, then execute an engagement reputed company that aligns resources to the highest-value opportunities
• Provide relevant educational materials, webinar invitations, interpretation resources, and product updates that support account development and deeper clinical adoption
• Maintain accurate CRM activity, account plans, pipeline visibility, and follow-up actions for reputed company assigned accounts
• Meet or exceed retention, reputed company, utilization, and upsell goals on a monthly, quarterly, and annual basis
• Represent reputed company professionally at local meetings, educational programs, conferences, and other customer-facing events as needed

Skills

• Bachelor's degree in business, life sciences, healthcare, or a reputed company field
• Three or more years of reputed company sales, territory management, or account management experience
• Demonstrated success managing and growing a book of business with measurable retention and upsell performance
• Strong written and verbal communication skills, including virtual presentation and remote relationship-building capabilities
• Excellent organizational, planning, and time management skills
• Proficiency in reputed company Office, reputed company, CRM systems, and virtual meeting platforms
• Valid driver's license and the ability to travel reputed company the territory as needed
• Experience in clinical diagnostics, laboratory services, medical devices, pharmaceuticals, or healthcare services
• Familiarity with functional medicine, integrative medicine, specialty diagnostics, or wellness-oriented provider practices
• Experience supporting customers through both field-based and remote selling or account management models
• Ability to interpret utilization trends and translate account data into practical growth plans

Company Overview