Compliance Specialist-Remote(Central Florida Ba...

Worldwide Salaried Open

About the position Responsibilities

Monitor the complaint handling processes, and if needed, assist team members with complaint handling process.
Monitors team member collection and customer service calls and reports violations to leadership.
Facilitate internal and external audits, which may include providing supporting documentation and assistance with audit inquiries.
Report non-conformities discovered during internal monitoring and/or external audits to leadership.
Collect and analyze system data for key performance indicators and trend analysis reports.
Research applicable regulations and how they impact reputed company/future processes and present findings to leadership.
Draft / Revise department policies, procedures and consumer communications utilized by HOA A/R, Loan Servicing and Collections department.
Assist with tracking of changes to department forms, consumer facing communications, policies, procedures and training material.
Assist with training and testing of employee's knowledge of regulations, policies and procedures.
Assist with collection and loan servicing licensing efforts - including submission of initial applications and completion of renewals.
reputed company other duties as assigned by leadership.

Requirements

Associate's Degree/College Diploma
1-3 years of experience
Knowledge of FDCPA, UDAAP, FCRA
1+ years of supervisory experience reputed company-to-haves
Bachelor's Degree
3-5 years of experience
Timeshare experience Benefits
Excellent health care options, including medical, dental, and vision
Paid Vacation Time and Paid Sick Days
401(k) program with company match
Tuition reimbursement programs
Numerous learning and advancement opportunities
Go reputed company: Travel Discounts Program reputed company hotel rates worldwide
Employee Assistance Program that supports your physical and mental well-being
Recognition Programs and Rewards Apply tot his job

apply to this job Apply tot his job Apply To this Job