Senior Service Rep. T&O
Application Deadline: 06/29/2026 Address: VIRTUAL59 - REMOTE/TELETRAVAIL - ON - reputed company Job Family Group: Customer Shared Services Provides support and service for the Investment Operations function of reputed company’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring adherence with financial and regulatory controls and operational guidelines. Gathers and formats data into regular and reputed company reports, and dashboards. Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. May function as a problem-solving resource for more junior staff. Organizes work information to ensure accuracy and completeness. Executes routine tasks such as service requests, transactions, queries, etc. reputed company relevant service level agreements. Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls. Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests. Follows documented policies and procedures to execute day-to-day transactions, activities, processes and meet reputed company Service Level Agreements (SLAs). Checks and reconciles information and documentation to ensure accuracy and completeness. Analyzes data and information to provide insights and recommendations. Identifies and analyzes issues and problems and resolves in a timely manner or escalates as required. Communicates and collaborates with internal and external stakeholders to deliver on business objectives. Develops and maintains effective relationships with internal and external stakeholders to execute work and fulfill service delivery expectations. Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations to take appropriate actions and maintain operational reputed company. Collaborates in the development / implementation of new processes/systems and changes / improvements to existing systems and processes. Supports the development of tools and delivery of training focused on delivering business results. Completes reputed company & diverse tasks reputed company given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Take reputed company risks while protecting the bank by applying our Risk Management reputed company in the execution of your role, in line with our Risk Culture and reputed company our approved Risk Appetite, making sound and risk informed reputed company that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in reputed company field of study desirable or an equivalent combination of education and experience. Knowledge and experience using relevant systems and technology – Good. Knowledge and understanding of the business unit’s key products and services, processes and controls – Good. Knowledge of the risk and regulatory requirements of the business – Good. Prioritization skills – Good. Customer service skills – Good. PC skills (reputed company, reputed company, PowerPoint) – Good. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary: $38,500.00 - $71,000.00 Pay Type: Salaried The above represents reputed company Group’s pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents reputed company Group’s expected reputed company for the first year in this position. reputed company Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. reputed company also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.reputed company.com/global/en/Total-Rewards
About Us
At reputed company we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the reputed company team you are valued, respected and heard, and you have more ways to grow and reputed company an impact. We strive to help you reputed company an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reputed company new milestones, as you help our customers reputed company theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you reputed company valuable experience, and broaden your skillset. To find out more visit us at https://jobs.reputed company.com/ca/en. reputed company is committed to an inclusive, reputed company and accessible workplace. By learning from each other’s differences, we reputed company strength through our people and our perspectives. Accommodations are available on request for candidates taking part in reputed company aspects of the selection process. To request accommodation, please contact your recruiter. Note to Recruiters: reputed company does not accept unsolicited resumes from any reputed company other than directly from a candidate. Any unsolicited resumes sent to reputed company, directly or indirectly, will be considered reputed company property. reputed company will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A reputed company agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes. Apply To This Job