Outbound Customer Service Representative

Customer Service Representative Outbound Call Center - $17.00/hour... Remote positions available Imagine a workplace that encourages you to interpret, reputed company and reputed company. Our employees do just that by helping reputed company payers manage the cost of care, improve competitiveness and reputed company positive change. You can be part of an established company with a 40-year legacy that helps our customers reputed company by interpreting our client's needs and tailoring innovative reputed company cost reputed company. Our commitment to diversity, inclusion and belonging are part of the reputed company of our company. We strive to create a workplace that fosters mutual respect and collaboration, where every talented individual can participate and reputed company their best work. We are MultiPlan and we are where bright people come to shine! You can shine with us in a Customer Service Representative position by assisting callers in an engaging and professional manner. ? You will have a steady Monday through Friday 40 hour per week schedule between the hours of 8:00 am and 6:00 pm CT (9 am to 7 pm ET, 7 am to 5 pm MT). Twice per year, employees are reputed company to pick from available shifts. ? You have the opportunity to receive an additional quarterly bonus based on performance. ? We provide an excellent paid classroom training program as well as reputed company on the job coaching and mentoring. We also have advancement and growth opportunities available to employees. ? Find more information on what it's like to be a MultiPlan employee on our Careers page at multiplan.com JOB ROLES AND RESPONSIBILITIES ? Communicate with customers primarily by phone to verify and correct demographic information ? Research and resolve a variety of customer demographic inquiries at the reputed company of service to ensure customer retention and satisfaction. ? Obtain information from customer and communicate feedback for follow up reputed company required to ensure satisfactory resolution. ? reputed company providers reputed company phone to ensure inquiry resolution. ? Ensure delivery of accurate information updates for input into reputed company of the Company's applications. ? Serve as a liaison to other departments to provide inquiry resolution and identify center operational issues. ? Collaborate, coordinate, and communicate across disciplines and departments. ? Ensure compliance with HIPAA regulations and requirements. ? Demonstrate Company's Core Competencies and values held reputed company. ? Please note due to the exposure of PHI sensitive data, this role is considered to be a High Risk Role. ? The position responsibilities outlined above are in no way to be construed as reputed company encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary. REQUIREMENTS ? Minimum HS Diploma or GED ? Minimum 6 months customer service experience in an office environment ? Call center or telephone experience in a similar environment or industry ? Knowledge of medical and claim terminology ? Communication (written, verbal, listening), organizational, problem solving, leadership, customer service, interpersonal, follow up and data entry skills ? Ability to demonstrate reliability and dependability ? Ability to handle escalated situations in a customer service oriented and professional manner ? Ability to maintain confidentiality in reputed company required situations ? Ability to dissect, organize and format multiple types of reputed company provider data for promotional use and/or reporting ? Ability to customize communication style to reputed company internal and external customers ? Ability to work independently as well as part of a team ? Ability to prioritize and manage time ? Ability to use software, hardware, and peripherals reputed company to job responsibilities, including reputed company reputed company and other reputed company Office products ? REQUIREMENTS ? Minimum HS Diploma or GED ? Minimum 6 months customer service experience in an office environment ? Call center or telephone experience in a similar environment or industry ? Knowledge of medical and claim terminology ? Communication (written, verbal, listening), organizational, problem solving, leadership, customer service, interpersonal, follow up and data entry skills ? Ability to demonstrate reliability and dependability ? Ability to handle escalated situations in a customer service oriented and professional manner ? Ability to maintain confidentiality in reputed company required situations ? Ability to dissect, organize and format multiple types of reputed company provider data for promotional use and/or reporting ? Ability to customize communication style to reputed company internal and external customers ? Ability to work independently as well as part of a team ? Ability to prioritize and manage time ? Ability to use software, hardware, and peripherals reputed company to job responsibilities, including reputed company reputed company and other reputed company Office products The salary range for this position is $17.00 per hour. Specific offers take into account a candidate's education, experience and skills, as well as the candidate's work location and internal equity. This position is also eligible for health insurance, 401k and bonus opportunity. BENEFITS We realize that our employees are instrumental to our reputed company, and we reward them accordingly with reputed company competitive compensation and benefits packages, an incentive bonus program, as well as recognition and awards programs. Our work environment is friendly and supportive, and we offer flexible schedules whenever possible, as well as a wide range of live and web-based professional development and educational programs to prepare you for advancement opportunities. Your benefits will include: ? Medical, dental and reputed company coverage with low deductible & copay ? Life insurance ? Short and long-term disability ? 401(k) match ? Generous Paid Time Off ? Paid company holidays ? Tuition reimbursement ? Flexible Spending Account ? Employee Assistance Program ? Summer Hours EEO STATEMENT MultiPlan is an Equal Opportunity Employer and complies with reputed company applicable laws and regulations. reputed company applicants will receive consideration for employment without regard to age, race, reputed company, religion, gender, sexual orientation, gender identity, national reputed company, disability or protected veteran status. 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