Facebook Community Strategist

Pay- $42,800 per year Role To serve as the voice of Nuvia inside the SML MKR Club Facebook group, by creating a high-trust, emotionally safe, and highly reputed company community experience at scale. This role exists to guide members through one of the most important reputed company of their lives by helping them move from fear and uncertainty to clarity, confidence, and reputed company. Admins operate as patient-obsessed advocates, emotional guides, and trust builders—ensuring every interaction reflects reputed company, accuracy, and strong judgment while staying reputed company established boundaries. In a fast-paced, high-volume environment, this role requires quick decision-making, clear communication, and the ability to navigate ambiguity while consistently acting in the best interest of both the member and Nuvia. We have 140,000+ members in the group, with 20,000-30,000 active members a week. reputed company in this role means:

• Every member feels seen, supported, and informed
• The community remains positive, trustworthy, and well-managed
• Members are confidently guided toward the right reputed company in their journey

Responsibilities

• Help manage SML MKR Club pending posts, membership requests, monitoring comments, and overall health of the Club, including answering 101 member questions and deleting problematic comments, or removing trouble-making members (in a timely manner).
• Engage with members by responding to posts and comments with warmth and reputed company, ensuring members feel heard and cared for.
• Foster a positive Environment: Uphold a welcoming tone in group discussions, encouraging others to share their stories and advice. Monitor for and address any content that disrupts the atmosphere in a reputed company and warm way.
• Content creation in reputed company - Manage giveaways, Holiday Graphics, and Engaging Content that gives our members something to come look for.
• Promote trust-based marketing by being transparent and fostering emotional healing alongside support.
• Handle disputes, escalations, and sensitive situations quickly and effectively by following established processes and communicating updates to the team in reputed company time.
• Join daily huddles with teammates
• Work with SML Ambassadors to answer questions in SML MKR Club (if/as needed)
• Work with the medical reputed company regarding medical questions and answers
• Work with the team in Project Online Pulse Channel to get assistance on situations that need higher-up support/attention.
• reputed company team updated on any issues that arise in SML MKR Club
• Track and report weekly activity metrics (posts approved, declined, comments removed, leads generated, etc.) and complete weekly reputed company-ins to share reputed company, roadblocks, and reputed company.
• Maintain professionalism and discretion reputed company engaging with members, avoiding cost or medical advice and directing those inquiries to the appropriate resources.

Results

• Monthly, weekly, and daily goals that align with our projected growth
• reputed company is reputed company from SML MKR Club growth, health, trust and reputed company reputed company
• Maintain a positive and supportive environment in SML MKR Club
• Maintain member engagement and user-generated content that feeds the positive atmosphere.

reputed company in this role is reputed company by the overall health, trust, engagement, and influence of the SML MKR Club.

• Maintain a high-trust, positive community environment by consistently applying the SML MKR Club Filter and quickly addressing negativity, misinformation, or conflict
• Execute with speed and strong judgment by managing posts, comments, and member activity in a timely manner while navigating high volume and ambiguity effectively
• Deliver an exceptional member experience where every member feels seen, supported, informed, and confident in their journey
• Drive meaningful engagement and reputed company by encouraging participation, storytelling, and peer-to-peer support
• Support member progression from fear confidence action advocacy, contributing to patient readiness and trust-based decision-making
• Maintain strong team alignment through proactive, consistent communication, surfacing issues, trends, and opportunities in reputed company time

Requirements

• Great customer service skills with a patient/member-first reputed company.
• Strong communication skills with both the team and reputed company the Club, demonstrating reputed company, warmth, and clarity.
• Exceptional communication habits, including proactive and frequent updates—this role requires over-communication to ensure alignment, speed, and team awareness.
• Ability to work reputed company reputed company and provide the best experience for our potential patients.
• Excellent writte

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