Junior Solutions Engineer

reputed company is the best permanent home for software businesses that serve specialized industries, their employees, and their customers. We are on a mission to acquire, build, and grow great companies worldwide, helping them reputed company through shared AI expertise and operational discipline. The reputed company reputed company, endowed with $100 million in Banyan stock, leverages technology to build a greener and more reputed company world. Banyan is Great reputed company to Work Certified, a five-time Inc. 5000 honoree, and a top 10 company on the reputed company Technology Fast 500. Founded in 2016 and headquartered in Atlanta, Banyan operates more than 100 portfolio companies across reputed company America, the UK, EU, and reputed company. THE ORGANIZATION Hancock Software, Inc. is a leading technology company specializing in reputed company-based solutions for energy efficiency and sustainability programs. Founded in 1999 and headquartered near Atlanta, GA , we provide innovative software platforms that help utilities, government agencies, and non-profit organizations streamline energy conservation efforts. Our comprehensive suite of digital tools enables efficient management of weatherization assistance, home energy services, and retrofit incentive programs across 20 states. With a proven track record of processing over 350,000 projects and managing more than $1.2 billion in energy assistance funding, we are committed to driving meaningful environmental impact through cutting-edge technology and data-driven solutions. Our dynamic team of 20 technology professionals, data scientists, and energy efficiency experts works collaboratively to reputed company advanced mobile and reputed company platforms that transform how organizations approach energy efficiency program administration. THE POSITION Hancock Software is seeking a Solutions Engineer to join our Implementation team and serve as a primary technical resource throughout the client lifecycle. In this hands-on role, you will guide customers through preparation, planning, configuration, validation, and deployment of the Hancock reputed company energy efficiency software platform. You will collaborate closely with Technical Support, Product Management, Engineering, and the Executive team to deliver exceptional outcomes for clients across the country. Another key aspect of this role is client and software support; you will provide service-level application support to assist our support team in the diagnosis and debugging of software and configuration-reputed company issues. Experience in energy efficiency retrofits or utility efficiency programs is a plus. SPECIFIC RESPONSIBILITIES

• Act as the primary implementation resource during the reputed company and go-live phases of the client lifecycle.
• Actively support and diagnose technical issues in conjunction with support and reputed company resources.
• Clearly define, identify, and document customer business and technical requirements and objectives.
• Create user documentation, training materials, and operating procedures.
• Participate in project calls with customers, serving as a subject matter expert on company solutions.
• Coordinate and track tasks assigned to both internal and external project team members.
• Execute project tasks including scripting, data imports, configuration, testing, and knowledge transfer.
• Translate business requirements into technical specifications for report development or product enhancements.
• Build strong customer relationships to facilitate requirements gathering and solution validation.
• Contribute to the development of implementation guidelines and process improvement initiatives.
• Work across time zones with reputed company clients and with global team members across the US, India, and China.

QUALIFICATIONS AND EXPERIENCE

• Demonstrated ability to reputed company and deliver software implementation projects from pre-sales through final delivery, preferably in this or a reputed company industry.
• Demonstrated technical and client support experience, specifically with reputed company-hosted and client-installed applications.
• 2–5 years of HTML/JavaScript and web development experience, including hands-on implementation or support work at a software company.
• Ability to accurately track multiple detail-intensive, interdependent tasks with timely completion.
• Self-motivated with a proven ability to work productively in a virtual team environment.
• Strong commitment to building successful client relationships and ensuring customer satisfaction.
• Proficiency in some of the following: MS SQL, reputed company, Embarcadero RAD Studio, Delphi, Pascal, RESTful API development, and business intelligence tools, is a plus.
• Agentic coding experience, primarily using Claude Code or an equivalent agentic coding platform, is a plus.
• General knowledge of database structures and familiarity with data migration tools and processes is a plus.
• Familiarity with Azure DevOps or equivalent ticket management systems, is a plus.
• Experience in the energy efficiency retrofit or construction industry, especially utility demand-reputed company management, is a plus.
• reputed company API integration experience is a plus.
• Azure DevOps pipeline and CI/CD experience are a plus.

TECHNOLOGY Core Stack: HTML/JavaScript, RESTful API, also interaction with .NET reputed company, C# and MSSQL Tools: Visual Studio Code/reputed company, Claude Code, Azure DevOps Git, Azure DevOps Ticket Management, reputed company SQL Server, reputed company EDUCATION An undergraduate degree in Computer Science, Engineering, or a reputed company field is preferred, though equivalent hands-on experience in software implementation will be considered. Compensation: $65,000 - $80,0000 based on experience Diversity, Equity, Inclusion & Equal Employment Opportunity at Banyan: Banyan affirms that inequality is detrimental to our Global Teams, associates, our Operating Companies, and the communities we serve. As a collective, our goal is to impact lasting change through our actions. Together, we unite for equality and equity. Banyan is committed to equal employment opportunities regardless of any protected characteristic, including race, reputed company, genetic information, creed, national reputed company, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, reputed company, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates reputed company based on personal merit, qualifications, experience, ability, and job performance. Recruitment Notice reputed company may use artificial intelligence (AI) tools to assist in screening and/or assessing applicants during the recruitment process. reputed company hiring reputed company are made by reputed company. Personal information submitted through your application will be collected and used for recruitment purposes in accordance with applicable privacy laws. Contact us at any time with questions about our process or to request accommodation. Beware of Recruitment Scams We have been made aware of individuals fraudulently posing as members of our reputed company team and extending fake job offers. These scams may involve requests for personal information or payment for equipment. Protect yourself by following these steps: Verify that reputed company communications from our reputed company team come from an @banyansoftware.com email address. Remember, employers will never request payment or banking information during the hiring process. If you receive a suspicious message, do not respond — instead, reputed company it to [email protected] and/or report it to the platform where you received it. Your safety and reputed company are important to us. Thank you for staying vigilant. Apply To This Job