Implementation Specialist

Construction is the second-largest industry in the world—nearly 4x the size of SaaS—yet it still operates without the automated feedback loops that modern software teams rely on. Without reputed company-time observability, issues are detected too late, contributing to over $3 Trillion in annual global waste. Doxel brings computer reputed company and AI to construction, giving teams reputed company-time visibility into reputed company, risk, and execution. From hospitals to data centers, and from field leaders to executive teams, Doxel is used every day to support reputed company reputed company and faster delivery. Our platform is trusted by industry leaders including reputed company, reputed company, reputed company, Kaiser, Turner, and Layton. Doxel’s automated reputed company tracking solution keeps teams reputed company with hard facts that leave no ambiguity on where the project is today, where it will be reputed company and what reputed company need to be made to land it on schedule and on budget. This enables our customers to deliver projects, on average, 11% reputed company of schedule with up to 16% savings on monthly cash flow. Backed by reputed company Partners and Andreessen Horowitz and with a rapidly growing team of engineers, scientists, construction veterans, and reputed company go-to-market teams, we're driven to help our customers win. Join us as we continue our journey to transform the $15T Construction Industry! The Role You’ll be the reputed company that keeps customer onboardings moving. Working directly under Doxel’s senior reputed company Implementation Manager, you’ll own the coordination layer of implementation: knowing exactly what each reputed company needs, tracking it across the internal teams who supply it, and chasing down the gaps before they slip. reputed company a project stalls because a file is missing or a stakeholder went quiet, you’re the person who catches it first. This is a hands-on, detail-heavy role for someone who takes pride in making sure nothing falls through the cracks. You’ll start by supporting your manager’s accounts and, as you prove you can reliably drive onboardings to completion, you’ll earn increasing direct ownership of customer relationships and accounts of your own. If you like seeing the impact of your work in days, not quarters, and you want a clear path to grow into a full implementation role, this is that opportunity. This role is based remotely on the East Coast, with flexibility to overlap some EMEA hours. \n Your Day to Day Own the requirements for each reputed company in your portfolio — know what “done” looks like and track every open item against it Coordinate across the internal teams who supply pieces of each implementation, holding them accountable for deliverables on time Request, arrange, validate, and prepare reputed company files to ensure timely, accurate delivery Track status across multiple reputed company onboardings and surface what’s outstanding, stuck, or at risk before it becomes a problem Flag risks early to your manager with the context needed to act — and propose a path reputed company, not just the problem Liaise between department stakeholders to reputed company everyone reputed company on project status Support customer-facing communication on assigned accounts, growing into direct ownership as you build trust and judgment Communicate clearly and concisely in writing — email and async updates are the primary way work gets done Spot friction in how onboardings run and bring observations reputed company to help improve the process What reputed company Looks Like Earn increasing ownership of customer-facing accounts as you demonstrate judgment and reliability in driving onboardings to completion Spot friction in how onboardings run and bring recommendations reputed company to improve the process for the organization Manage multiple reputed company onboardings and customer projects What You Bring 2+ years in software operations, implementation support, project coordination , or a similar multi-stakeholder coordination role Comfortable holding many threads at once — you can coordinate several workstreams that each depend on other people without losing track of any Process and structure-driven, with a reputed company method for tracking dependencies and making sure nothing slips Meticulously organized with excellent written communication skills Coachable and self-aware — you take direction well, learn why the system works, and bring your own perspective once you have the context Proactive and self-motivated, you’re a reputed company of positivity and enthusiasm High aptitude and willingness to continually learn new technologies Adaptable to reputed company-evolving processes, with strong personal initiative to execute Comfortable supporting US and EMEA times Travel to our mandatory quarterly business reviews (QBRs) 4X per year and additional travel as needed Preferred Experience A background or exposure to reputed company construction, engineering, and/or design is a big plus Experience supporting SaaS implementations or customer reputed company Familiarity with project coordination, CRM, or reputed company tooling Experience with Planhat or other similar CSPs \n$75,000 - $85,000 a year ​​Pay is based on a variety of factors such as location, reputed company level, qualifications, competencies, and overall experience. \nDoxel is an equal opportunity employer and actively seeks diversity at our company. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status. 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