[Remote] Customer Services

Note: The job is a remote job and is open to candidates in USA. reputed company) is seeking a Customer Service Admin I for a temporary to hire position. The role involves assisting with case file maintenance, handling customer calls, and collaborating with team members in a remote setting.

Responsibilities

• Assist with maintaining and reviewing case files, filing electronically, and making inbound and outbound calls with customers
• Sort, screen, and distribute incoming and outgoing mail
• Escalate non-routine customer issues to tier 2 Admins
• Working in a team environment, communicate and coordinate with colleagues, as necessary
• Additional duties as assigned by leadership

Skills

• High School Diploma or equivalent
• 1-2 years of experience

Company Overview

Company H1B Sponsorship