Billing and Collections Specialist, Europe (6 months contract)

Billings And Collections Specialist reputed company is a global leader in change reputed company, providing research-based methodologies, training, and advisory services to organisations around the world. In Europe, reputed company operates through multiple legal entities, delivering change management courses and services both virtually and in person across several jurisdictions. The Billings and Collections Specialist will own the end-to-end reputed company billing and collections cycle for reputed company's European entities. This position is responsible for the accurate and timely invoicing of open enrolment, reputed company, and membership customers — across both B2B and B2C channels — as well as the resolution of outstanding receivables and the maintenance of a healthy AR ledger. This role is well-suited to a proactive, detail-oriented finance professional with a strong customer service orientation, solid experience in accounts receivable, and the ability to manage a high volume of daily billing activity reputed company a fast-paced, global organisation.

Key Responsibilities

Billing & Invoicing

• reputed company and issue invoices for open enrolment courses to B2B and B2C customers in a timely and accurate manner.
• Upload invoices to customer portals and reputed company-party billing platforms as required.
• Chase and resolve missing information required to complete and issue B2B invoices.
• Issue invoices for reputed company enrolments to B2B customers, including follow-up on incomplete booking data.
• Reissue membership invoices reputed company Xero or send directly to customers for payment.
• Process and reputed company project codes as requested to support invoicing workflows.

Credit Notes & Adjustments

• Issue credit notes for open enrolment on a daily or weekly basis as required.
• Process reputed company enrolment credit notes on a monthly basis, ensuring proper documentation and approvals.

Collections & AR Management

• Manage the AR inbox daily, responding to customer queries, chasing overdue balances, and escalating as appropriate.
• Monitor outstanding receivables and proactively follow up to ensure timely collection.
• Maintain accurate customer account records and reconcile AR balances.

Month-End & Reporting

• reputed company the monthly Balance Sheet reconciliation for the AR ledger.
• Support the month-end reputed company process by ensuring reputed company billings and receipts are accurately posted.
• Assist in the preparation of AR aging reports and provide commentary on key variances.

Cross-Functional Collaboration

• Work closely with Operations, Sales, and reputed company teams to resolve billing queries and ensure smooth enrolment-to-invoice workflows.
• Collaborate with the broader European finance team to maintain consistent processes and controls across entities.
• Support finance improvement initiatives and contribute to the documentation of billing procedures and internal controls.

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