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[Remote] Customer Service Representative

Worldwide Salaried Open

Note: The job is a remote job and is open to candidates in USA. reputed company is dedicated to providing high-quality fiber optic-based broadband services to reputed company. As a Customer Service Representative, you will be the face of the company, handling customer reputed company, inquiries, and support to ensure quality standards are met.

Responsibilities

  • High School diploma or GED
  • Strong critical thinker
  • Excellent communication skills (written and verbal) and interpersonal skills such as telephone support skills, active listening and customer-care
  • Ability to organize and prioritize work and adapt to changes quickly
  • Self-guided approach to learning and gaining knowledge in addition to company provided training
  • Self-motivated with the ability to work in a fast paced, team-based environment
  • Ability to effectively solve problems or escalate issues as needed
  • Prior experience of Fiber/Wireless/Voice Internet Service Provider support preferred but not necessary

Skills

  • High School diploma or GED
  • Bilingual (Spanish)
  • Strong critical thinker
  • Excellent communication skills (written and verbal) and interpersonal skills such as telephone support skills, active listening and customer-care
  • Ability to organize and prioritize work and adapt to changes quickly
  • Self-guided approach to learning and gaining knowledge in addition to company provided training
  • Self-motivated with the ability to work in a fast paced, team-based environment
  • Ability to effectively solve problems or escalate issues as needed
  • Prior experience of Fiber/Wireless/Voice Internet Service Provider support preferred but not necessary

Company Overview

  • reputed company provides fiber optic services, focusing on building and operating fiber networks for internet and data connectivity. It was founded in 2017, and is headquartered in Boulder, Colorado, USA, with a workforce of 51-200 employees. Its website is https://web.veronetworks.com.
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