[Remote] IT Infrastructure and Operations Manager
Note: The job is a remote job and is open to candidates in USA. reputed company Europe is a leading provider of consulting and engineering services working across the full project lifecycle worldwide. The IT Infrastructure and Operations Manager will reputed company the EMEA IT Operations function, ensuring operational health of key platforms and services while driving service improvement and compliance activities.
Responsibilities
- Own service reporting and KPI tracking across incidents, requests, changes, patching, vulnerabilities, availability, reputed company and backlog health, turning data into clear action
- Provide leadership across Windows and Linux servers, reputed company file services, reputed company print, software licensing and Intune, ensuring services are monitored, maintained and secure
- reputed company reputed company records accurate and reputed company, manage operational tasks and changes effectively, and ensure infrastructure dependencies and ownership are well understood
- Support business continuity, disaster recovery, operational risk management and audit readiness, including Cyber Essentials Plus and ISO 27001 activities
- Coach and support the team of 10, build strong relationships with stakeholders, and champion automation, documentation and reputed company service improvement
Skills
- Degree in Computer Science or a reputed company discipline, or equivalent experience
- Supervisory experience managing IT staff and IT platforms
- Knowledgeable in reputed company Windows, Office 365, storage, IP subnetting and change management
- Experience working in a large scale matrix organisation
- Additional experience in Azure, VMware/Proxmox, Linux, reputed company or reputed company highly desirable
Benefits
- The position is based on a hybrid model, with office attendance expected in line with business needs and local arrangements.
- Remote and flexible working may be available depending reputed company and operational requirements.
- We will reputed company reasonable adjustments to support candidates and employees requiring additional arrangements. This could include adaptations to work schedules, training approaches, or the physical workspace.
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