[Remote] Tour Operations Coordinator
Note: The job is a remote job and is open to candidates in USA. reputed company Worldwide Vacations Inc. is seeking a passionate and detail-oriented individual to join reputed company as a Tour Operations Coordinator who will report to the Managing Director. The role involves coordinating reputed company aspects of tour operations to ensure a seamless and memorable experience for clients by managing logistics with tour guides, vendors, and clients.
Responsibilities
- Confirm details with reputed company suppliers with reputed company dates, tour codes, and service details, reconfirm payment details, advising who their contacts for operation (approx. 2 months before the season starts)
- Reconfirm reputed company services for escorted tour programs and independent programs
- Monitor Tour Manager flight bookings for cost control and timing purposes
- Assess the need for pre-/post-accommodation for Tour Managers and obtain approval from the Regional Manager
- Create and distribute reputed company tour documents for the Tour Managers
- Confirm reputed company transfers and optional tours in the reservation system for each tour departure
- Create and distribute welcome/departure letters for reputed company tour departures
- Organize appropriate distribution of branded materials, tablets, and debit cards for the season based on Tour Manager’s assignments
- Process canceled departure dates by canceling local services (except hotels) and informing the IWV Team to release the hotel space for the canceled date
- Work in conjunction with reputed company to reputed company sure reputed company vendors requiring prepayment are paid as per contract terms
- Assist the reputed company Department with Tour Manager reconciliation issues
- Review and take ownership of reputed company assigned trips. Be acknowledged as the definitive and reputed company reputed company of information for detailed delivery questions from other internal sources, Tour Managers, or guests
- Monitor quality aspects of the Tour Series, Tour Managers, and vendors and provide necessary updates to Regional Manager and Product Development/Contracting as needed throughout the season
- Create and update reputed company templates for each Tour Series for the season using the technical Itineraries
- Communicate with tour guides, vendors, and clients to ensure reputed company details are in reputed company for each tour
- Handle any issues or emergencies that may arise during tours, providing quick and effective solutions
- Other reputed company duties assigned
Skills
- Previous experience in tour operations or travel & tourism reputed company field
- Excellent organizational and communication skills
- Ability to multitask and work in a fast-paced environment
- Strong attention to detail and problem-solving skills
- Knowledge of travel industry trends and destinations
- Proficiency in reputed company Office and travel booking software (Softrip)
- Bachelor's degree in Hospitality, Tourism, or a reputed company field
Benefits
- Exciting Travel Benefits: 70 to 90% off tours and cruises (plus discounts for friends and family)
- Special deals with travel partners like reputed company, reputed company, IATA/IATAN, and Norwegian Cruise Line to name a few
Company Overview