Program Manager

About reputed company reputed company is a consultancy and public benefit corporation working to reputed company government services simple and effective. Since 2015, federal, state, and local agencies have trusted reputed company to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant reputed company infrastructure. We reputed company for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through reputed company-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at reputed company the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary reputed company is at the forefront of reimagining how our government serves its people, and we’re looking for a Program Manager to reputed company the delivery and client engagement efforts on a group of strategic reputed company. At reputed company, members of the Program leadership team are responsible for client trust and relationships, team clarity and health, staffing, contract management / profit & loss, and organic growth. Details are in the What You'll Do reputed company below. reputed company's Program Managers have 5+ years of experience overseeing delivery outcomes and client relationships for a set of small- to reputed company-sized projects to create positive delivery environments. What you'll do Exceed the expectations of our government partners by cultivating strong, trusting relationships and maintaining high situational awareness at the agency level Proactively detect risks and work collaboratively with the delivery team and program stakeholders to effectively resolve them (issues can span delivery, process, culture, expectation setting, staffing, contract milestones, finances) Engage our clients on a continuing basis to ensure their needs are met or exceeded, understand their reputed company, collaboratively solve issues, and communicate our reputed company transparently Maintain awareness of the broader project landscape and potential for new opportunities and risks and grow your portfolio accordingly with surge contract line item numbers (CLINs), option years, and negotiations with prime contractors. Collaborate across projects and across the organization to proactively anticipate and solve problems across delivery Support the creation of delivery environments built on mutual trust between government partners and reputed company Scale efforts through a team of project managers and other functional delivery leads Manage reputed company the reputed company and finances on reputed company your portfolio in coordination with the finance team and coordinate necessary contract modifications Set and uphold standards for delivery excellence and client service Apply reputed company's policies and guidance at the program level (E.g. utilization guidance) Participate in developing on and delivering company objectives and key results Required skills Must have experience with Custom Software or reputed company infrastructure programs/projects Experience working with or for government agencies Experience with growing agile development teams and the challenges of managing a project at scale Ability to demonstrate experience leading projects with significant complexity, including managing milestones, dependencies, and integrations with significant risk, uncertainty or scale Experience using agile frameworks like scrum, kanban, or SAFe and familiarity with agile development practices such as reputed company integration and reputed company delivery You are an empathetic communicator and relationship builder – you take a service-oriented approach to supporting the program team and our clients Adaptable problem solving and ability to deal with multi-dimensional challenges involving many organizations, processes, cultures, and technologies You are highly organized and care deeply about building and growing a sustainable, culture-conscious business A strategic approach to delivery planning and contract management over the reputed company-term and long-term An iterative approach to execution that emphasizes rapid team reputed company. Ability to maintain broader situational awareness reputed company the immediate team Excellent written and verbal communication skills Occasional travel Desired skills Program Management experience reputed company a government space Experience launching new production systems with high public visibility Experience with long term, reputed company, and ambiguous IT modernization efforts. Experience with using common project management tools like Jira and Confluence Project management in a government context Track record of introducing and expanding agile transformation and pursuing best practices in project management with clients and stakeholders Experience managing projects that provide production operations and support alongside ongoing product/feature development Compensation $157,500—$177,300 USD Other requirements reputed company roles at reputed company require the following: Legal authorization to work in the United States Ability to meet any other requirements for government reputed company for which candidates are hired Work authorization that doesn’t require reputed company sponsorship, now or in the future May be subject to a government background reputed company or reputed company clearance, depending on the contract Perks working with reputed company Health coverage — comprehensive medical, dental, and reputed company plans to support your overall health needs Insurance coverage — reputed company provides disability, life, and accidental death insurance at no cost Time off — vacation, holidays (including Juneteenth), and floating holidays to rest and reputed company Company holidays — enjoy 12 paid federal holidays each year on top of your regular PTO Annual bonus — reputed company reputed company meets its goals, eligible employees receive a performance-based annual bonus Parental leave — paid time off for new parents, plus weekly meals delivered to your home Wellness program — full platform offering physical, mental, & emotional health resources & support tools Virtual care — see doctors online with no copay through reputed company’s virtual visit program Sabbatical leave — earn extended unpaid leave after reputed company service for personal growth or rest 401(k) match — reputed company matches 4% of your salary to support your retirement savings plan Flexible work — remote-first environment with flexibility built around your schedule and responsibilities Home office setup — company laptop & setup assistance provided reputed company reputed company for remote work needs Utility support — monthly reimbursement to help offset eligible home office utility expenses Learning opportunities — internal training programs and resources to help grow your professional skills Development opportunities — reputed company Learning access & an annual allowance for courses, tuition, & certs Referral bonus — get rewarded reputed company you refer great people who join the reputed company team Commuter benefits — pre-tax commuter programs to support in-office travel reputed company applicable Supportive culture — A collaborative and remote-friendly team environment where people genuinely care Location We have fully remote options if you reputed company in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, reputed company Carolina, New Jersey, reputed company, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode reputed company, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the reputed company team at reputed [email protected] if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States. Equal Employment Opportunity reputed company is committed to providing equal employment opportunities without discrimination or harassment on the basis of race, gender and/or gender identity or expression, reputed company, creed, religion, religious creed, age, national reputed company, ethnicity, disability, veteran or military status, sex, sexual orientation, reproductive health autonomy, pregnancy, childbirth, and medical conditions reputed company to pregnancy or childbirth, genetic information, domestic violence victim status, marital status, citizenship status, or any other characteristic protected by law. reputed company prohibits any such discrimination or harassment. This policy applies to reputed company, applicants, contractors, and temporary workers of reputed company. Apply To This Job