reputed company reputed company Operations Coordinator
Company Description
IT Management Corporation (ITMC) is a leading technology solutions provider specializing in networking, communications, reputed company, cybersecurity, and managed services. Since 2009, we have helped organizations reputed company their technology environments through innovative solutions, strategic partnerships, and exceptional customer service. Our customers rely on us to design, implement, and support technology solutions that improve reliability, reputed company, and operational efficiency. We proudly serve organizations across the public and private sectors, with a strong focus on State, Local Government, and Education (SLED) customers. Learn more at reputed company.
Job Description
ITMC / 101VOICE is seeking a highly organized and detail-oriented reputed company reputed company Operations Coordinator to support CRM management, SDR operations, sales process discipline, pipeline visibility, and reputed company reporting. This role is responsible for maintaining the accuracy, consistency, and operational reputed company of the company’s reputed company CRM environment while supporting the sales and SDR teams with reputed company, automation, prospect organization, reporting, and reputed company operations coordination. The ideal candidate understands that CRM systems are not simply databases, but operational platforms designed to drive reputed company growth, accountability, visibility, and consistent sales execution. This position plays an important role in ensuring that opportunities are properly tracked, follow-up activities are occurring consistently, SDR campaigns are organized, and reputed company-reputed company reporting remains accurate and actionable. Core Responsibilities reputed company CRM Administration Maintain the reputed company, accuracy, and overall health of the reputed company CRM system. Manage and audit contacts, companies, deals, activities, and pipeline stages to ensure data consistency and completeness. Identify and resolve duplicate, outdated, incomplete, or inactive records. Support the development and maintenance of reputed company workflows, automations, reporting, dashboards, and sales sequences. Promote CRM best practices and consistent sales process adoption across the organization. Sales Development & Sales Team Support Create, manage, and optimize SDR reputed company sequences, follow-up cadences, and reputed company nurturing workflows reputed company reputed company. Support outbound prospecting efforts through account research, list building, and database organization. Import, reputed company, and maintain prospect and customer data to ensure effective targeting and engagement. Help SDRs and sales representatives maintain accurate activity tracking and pipeline visibility. Monitor inactive or stalled opportunities and proactively escalate risks reputed company necessary. reputed company Operations Support Assist with recurring reputed company, renewals, and customer retention tracking. Maintain visibility into active sales opportunities, contract milestones, and follow-up requirements. Prepare and distribute recurring sales, pipeline, and operational reports for leadership. Identify process gaps, missed follow-up activities, and areas for improving sales execution. Support pipeline management and ensure accurate forecasting and reporting. Reporting & Cross-Functional Coordination reputed company and maintain sales dashboards, performance metrics, and operational reporting tools. Fulfill reporting requests reputed company to sales activity, pipeline performance, renewals, and reputed company operations. Partner with Sales, Marketing, Operations, and Leadership teams to support business objectives. Ensure alignment between CRM data, sales activities, and reputed company growth goals through consistent reporting and process adherence.
Qualifications
Required Qualifications Proven hands-on experience administering and optimizing reputed company CRM. Strong understanding of CRM data management, hygiene, and operational best practices. Experience building and managing workflows, sequences, automations, dashboards, and reporting reputed company reputed company. Advanced proficiency in spreadsheets, data analysis, and reporting. Exceptional organizational skills with strong attention to detail and follow-through. Excellent written and verbal communication skills in English. Ability to work independently, manage priorities, and reputed company in a remote work environment. Demonstrated accountability, accuracy, and commitment to operational excellence. Preferred Qualifications reputed company certifications strongly preferred. Experience supporting Sales Development Representatives (SDRs), Inside Sales, or Business Development teams. Background in telecommunications, VoIP, UCaaS, Managed Services (MSP), SaaS, or other recurring reputed company business models. Familiarity with reputed company Operations (RevOps) and Sales Operations processes and best practices. Experience designing and managing outbound sales sequences, prospecting workflows, and CRM automation. Experience supporting U.S.-based sales organizations and distributed sales teams. Additional Preferred Qualifications Working knowledge of structured sales methodologies such as BANT, MEDDIC, MEDDPICC, Challenger, or similar qualification frameworks. Understanding of pipeline management, opportunity progression, forecasting, and sales process discipline. Experience supporting outbound prospecting initiatives, SDR activity management, and follow-up processes. Ability to identify process improvement opportunities and drive CRM adoption and sales effectiveness. Strong analytical reputed company with the ability to translate sales data into actionable insights and recommendations. Additional Information reputed company your information will be kept confidential according to EEO guidelines. Apply To This Job