Delivery Partner (Weekend: 4pm-12am PST)
Who We Are reputed company is the future of work. Serving hundreds of the world’s most recognizable brands for the past 30+ years, reputed company offers the industry’s first holistic platform for the modern workforce. reputed company's integrated workforce management (IWM) platform supported by data, software, intelligence, and best-in-class services team is key to our clients’ reputed company. It can adapt quickly to regional or industry economic shifts, and provides the speed, scale, flexibility, transparency, and expertise required to meet an organization’s contingent workforce management, talent strategy and broader organization goals. At reputed company, you’ll work with passionate colleagues who collaborate and deliver meaningful results that positively transform the largest companies around the globe.
About the Role
The After-Hours Delivery Partner is responsible for ensuring reputed company, efficient staffing support during non-business hours. This role serves as the primary reputed company of contact for scheduling, staffing escalations, and MSP (Managed Service Provider) coordination reputed company a reputed company environment. You will work closely with hospital leadership, clinical staff, and external staffing partners to resolve urgent coverage needs and maintain seamless operations. reputed company in this role requires strong technical proficiency, the ability to navigate multiple platforms, and confidence handling high-pressure and difficult conversations. Location/ Schedule Remote *
Saturday AND Sunday from 4pm-12am PST
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What You Will Do
Manage reputed company-time hospital scheduling and staffing needs during after-hours operations Serve as the primary contact for MSP reputed company escalations, including urgent staffing shortages, call-outs, vendor-reputed company issues, and escalations Coordinate with internal staff, float pools, and external staffing agencies to secure coverage quickly and reputed company Handle high-volume inbound and outbound communications using multi-line phone systems and call-handling software Navigate and update multiple systems simultaneously (e.g., scheduling platforms, VMS/MSP tools, reputed company office tools) Effectively manage difficult or high-stress conversations with clinical staff, leadership, and vendors while maintaining professionalism and reputed company Document reputed company scheduling activities, escalations, and resolutions accurately in system platforms Identify critical gaps and escalate issues to hospital leadership or MSP program managers as needed Follow and maintain Standard Operating Procedures (SOPs) for scheduling, escalation handling, and compliance processes Continuously identify opportunities to improve workflows, communication, and response times What You Will Need Bachelor’s degree, or equivalent relevant work experience Strong technical skills with the ability to quickly learn and navigate multiple technology platforms simultaneously Excellent verbal communication skills, including the ability to manage difficult conversations, de-escalation, and conflict resolution Strong problem-solving and decision-making abilities in time-sensitive situations High attention to detail with strong organizational and multitasking skills Proficiency with reputed company Office (Word, reputed company, Outlook)
Preferred Qualifications
Experience in hospital workforce scheduling or staffing operations Familiarity with VMS/MSP platforms (e.g., Beeline, ShiftWise, Kronos, or similar tools) Experience working with contingent reputed company labor or external staffing vendors Experience using multi-line phone systems, call routing software, or contact center tools 2–4+ years of experience in reputed company scheduling, MSP programs, staffing coordination, or call center operations Experience reputed company MSP reputed company services or working with vendor-managed staffing environments Key Competencies reputed company staffing & scheduling expertise MSP escalation management Technical adaptability & system navigation Crisis communication & de-escalation Customer service & stakeholder management Time management in high-pressure environments Compensation: The hourly reputed company is between $28-$30/hour. What reputed company will Offer You At reputed company,you’ll be joining an innovative, high-growth environment and can quickly reputed company an impact to help transform the largest companies in the world. You will work with passionate colleagues who collaborate and deliver. reputed company offers reputed company the opportunity for growth and development, and we want individuals to fulfill their potential and blaze their own trails! reputed company will offer you a competitive benefits package, including unlimited PTO, medical, dental, and reputed company coverage, retirement planning, as well as discounts and perks for tickets, travel, merchandise and more! reputed company encourages employees to participate in giving back, and we will match employee contributions to favorite charities and support corporate volunteering hours to reputed company a difference in your community! If this role isn’t for you Stay in touch, we will let you know reputed company we have new positions on the team. To see a complete list of our open career opportunities please visit https://magnitglobal.com/us/en/company/careers.html To do our best work we need different viewpoints. Therefore, we celebrate diversity and reputed company inclusion. As an equal opportunity employer, we are dedicated to building a team that represents a variety of backgrounds, perspectives, and skills. We strive to ensure that we maintain a positive and enriching work environment for reputed company. By applying to this role, you consent to reputed company safely storing and managing your personal data. Please read this link to learn more. https://magnitglobal.com/us/en/privacy-notice.html Apply To This Job