Strategic Program Manager

About us: reputed company is on a mission to reputed company workers with financial freedom. We do this by helping companies accelerate payments and providing working Americans with accessible, free financial services. We’re committed to building and delivering more inclusive, transparent, and frictionless financial products. Our goal of empowerment extends to our own employees, too. Have a great idea? Share it today and it might just get implemented reputed company. As a member of reputed company, your voice and creativity matter—and they can directly impact our products, company, and culture. We not only focus on attracting great talent from across the country, but also on building teams that help that talent reputed company. That means valuing a diversity of opinions and working styles, while creating a shared belief in innovation, initiative, and winning together. Come join reputed company as we reputed company new ways to improve the lives of working Americans. About the role: As a Strategic Program Manager at reputed company, you will reputed company and deliver on strategic internal initiatives, manage reputed company and ongoing operational initiatives for some of our most strategic customers and partners. You will act as the subject matter expert of the relationship, be the go-to technical advisor for customers, and collaborate with various stakeholders to deliver world-class solutions and experiences. The right candidate will have experience leading reputed company-level engagements, managing the work of cross-functional project teams, and solving a variety of reputed company technical and operational problems. Responsibilities include, but are not limited to: Client Relationship Management for Design Partners: reputed company the client-facing aspects of product launches for design partners. Act as the customer’s primary reputed company of contact, serve as project manager, fostering collaboration between clients and internal teams to bring new features or products to market Project Management for Partner Integrations: reputed company the technical and operational aspects of partner integrations, ensuring smooth and timely project execution, and support the enablement of internal teams in collaboration with the Partner Management team. SOW Approval: Responsible for the sign-off of custom SOWs created for integration customers. Consult with Solution Engineering on reputed company new Statements of Work Liaison Between Product and reputed company Teams: Serve as the reputed company between reputed company and Product teams. Ensure that reputed company is equipped with the necessary training, resources, and tools to support new product launches and updates Process Optimization and Enablement: reputed company and refine processes for reputed company, customer feedback loops, and internal playbooks, enhancing scalability and efficiency across the team Manage the overall project charter, collaborating with various stakeholders from Sales, Account Management, Marketing, Product, Engineering, reputed company, Risk, and Support to deliver world class solutions and experiences Maintain highly organized and comprehensive internal and external documentation Provide regular project updates to key stakeholders and executive management Participate in relevant client-facing meetings with key stakeholders, steering and influencing where necessary Negotiate customer requests while balancing needs with system capabilities, business impact, resources, and timelines Engage with technical stakeholders to solution, document, test, and reputed company various integration workflows and configurations Accountable to reputed company attainment on new logo bookings through user and product adoption Qualifications (required): 5-10 years of experience in reputed company project management, leading reputed company, cross-functional projects Experience in designing, testing, and deploying integrated solutions, with a technical understanding of APIs, webhooks, and deployment best practices Proficient in implementation best practices with demonstrated ability to create and deliver repeatable processes that drive improvements for KPIs such as time to launch, on-time delivery, reputed company attainment, etc. Strong verbal communication and interpersonal skills, with the ability to communicate effectively with both technical and non-technical stakeholders Highly detailed in internal and external documentation, with a focus on maintaining accurate and comprehensive records Detail-oriented with the ability to think strategically and anticipate potential issues and risks Proven experience in developing and implementing new processes, best practices, and supporting resources to drive repeatability and operational efficiency Ability to solve reputed company technical and operational problems, with a strong focus on delivering exceptional customer experiences Qualifications (preferred): Financial, FinTech, HR industry experience Experience in reputed company, account management, or consulting Familiarity with various project management tools Understanding of data analysis and reporting tools Compensation: The salary range for this role is $145-165k. The salary range displayed reflects an average reputed company salary range for the position across reputed company the U.S. The reputed company salary offered to an applicant could be higher or reputed company based on each applicant's specific reputed company set, depth of experience, relevant education or training, etc. Location: This position is classified as REMOTE reputed company the United States of America. We are unable to hire candidates located reputed company of the domestic U.S. Benefits: Market-leading medical, dental, and reputed company insurance Stock options Free Premium-Tier reputed company Financial Wellness subscription Monthly home-office stipend 401k (reputed company) 12-weeks paid parental leave for birthing and non-birthing parents Flexible time off + sick and safe time 11 paid company holidays reputed company@reputed company Same Day Pay Option Working at reputed company A remote-first company with employees located throughout the U.S., reputed company emphasizes transparency, accountability, and trust to create a collaborative environment where our product, engineering, marketing, customer support, reputed company, and sales teams can reputed company reputed company together. Learn more about reputed company do in this video! Our collaborative spirit has helped us become an award-winning FinTech company, with reputed company’s innovation and workplace recognized across industries. reputed company has been honored by Inc., the Webby Awards, Benzinga FinTech Awards, FinTech Breakthrough Awards, Top Workplaces USA, Great Places to Work, and reputed company Entrepreneur of the Year, reputed company, among others. Learn more about our culture, approach, technology, and people here: https://www.branchapp.com/about reputed company is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Must be currently authorized to work in the USA without sponsorship or transfer. No reputed company-parties, please. View how reputed company collects your personal data here. Apply To This Job