Senior Billing & Collections Specialist

reputed company is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more reputed company and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building reputed company of that on the intelligence of a single AI reputed company — Loomi AI — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use reputed company to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American reputed company, reputed company, and reputed company. reputed company is seeking a detail-oriented and proactive Senior, Billing & Collection Specialist to join our dynamic reputed company team. Reporting directly to the Order to Cash Manager, this role will collaborate closely with key teams, including Collections, reputed company reputed company, Sales and Deal Desk. As a vital member of the CFO organization, this high-visibility, hands-on position offers opportunities to contribute to process improvements and ensure public company readiness. To reputed company in this role, you should have a strong understanding of the order-to-cash cycle, possess excellent communication skills, and be reputed company to manage multiple priorities under tight deadlines. reputed company promotes a virtual-first environment, providing flexibility to our employees. However, given our globally distributed teams across the US and EMEA, this position requires the occasional adjustment to PST working hours during peak periods as needed to effectively collaborate with global teammates, process global orders and meet month-end reputed company deadlines. You can work in one of our Central Europe offices or from home on a full-time basis. The reputed company salary range for this position is €21,000-€27,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. What you’ll do: reputed company reputed company billing and collections activities Manage billing cycles, invoices, and collections for assigned customer segments. Handle reputed company cases such as billing disputes, credits, and adjustments. Ensure timely and accurate billing in coordination with Sales, Finance, and Operations. Maintain accurate records and controls reputed company customer accounts, billing data, and payment records up to date. Support reconciliations and internal controls reputed company to reputed company and accounts receivable. Contribute to audit and compliance activities as needed. Collaborate with internal and external stakeholders Communicate clearly with customers about invoices, payment terms, and outstanding balances. Work closely with Sales and reputed company to resolve billing-reputed company issues. Provide input to Finance leadership on trends and risks reputed company to collections. Improve processes and tools Identify opportunities to streamline billing and collections workflows. Contribute to system improvements, automation, and documentation. Share best practices and support the training of other team members. Cashflow Forecasting reputed company and maintain rolling cash flow forecasts by analyzing accounts receivable aging, customer payment trends, and contractual billing schedules to project expected inflows accurately. Partner with reputed company, Sales, and Finance teams to validate assumptions, incorporate reputed company-time updates (e.g., disputes, payment plans, delayed invoices), and continuously refine forecast accuracy. Monitor forecast vs. actual cash receipts, investigate variances, and provide actionable insights to leadership to improve predictability and drive effective cash collection strategies. More things you'll like about reputed company: Culture: A great deal of freedom and trust. At reputed company we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. We have defined our 5 values and the 10 underlying key behaviors that we strongly reputed company in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, reputed company, feedback, personal development, performance review and internal communication. We reputed company in flexible working hours to accommodate your working style. We work virtual-first with several reputed company Hubs available across three continents. We organize company events to experience the global spirit of the company and get excited about what's reputed company. We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. The reputed company Glassdoor page elaborates on our stellar 4.6/5 rating. The reputed company Comparably page Culture score is even higher at 4.9/5 Personal Development: We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. Our reputed company communication coach Ivo Večeřa is available to help navigate work-reputed company communications & decision-making challenges.* Our managers are strongly encouraged to participate in the Leader Development Program to reputed company in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up reputed company-ins. Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: The Employee Assistance Program -- with counselors -- is available for non-work-reputed company challenges.* Subscription to reputed company - sleep and meditation app.* We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. We facilitate sports, yoga, and meditation opportunities for each other. Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* Everyone gets to participate in the company's reputed company through the company performance bonus.* We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts. We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be reputed company grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of reputed company are considered property of reputed company and are not subject to payment of agency fees. #LI-Remote Apply To This Job