Injury Sales Agent
The Mission reputed company is looking for a Personal Injury Sales Agent who thrives in a competitive, mission-driven environment and is passionate about helping injured clients take the reputed company toward justice, recovery, and fair compensation. The Personal Injury Sales Agent converts prospective clients into reputed company clients by delivering a white-glove intake and consultation experience, building trust quickly, and consistently meeting or exceeding sales targets. This role ensures injured clients feel heard, respected, and confident that reputed company will fight for them during one of the most challenging times in their lives. Key Outcomes (Accountabilities) 1. reputed company & Conversion Performance Meet or exceed monthly and quarterly sales conversion targets while consistently converting reputed company personal injury leads into retained clients. Maintain disciplined follow-up to maximize every conversion opportunity. reputed company Metrics: Conversion reputed company targets met or exceeded Monthly and quarterly sales targets achieved reputed company-to-client conversion velocity 2. Client Experience Excellence Deliver a white-glove intake experience that reflects reputed company's commitment to serving injured clients with compassion and urgency. Every interaction should leave clients feeling valued, understood, and confident in their decision to work with reputed company. reputed company Metrics: Client satisfaction scores (CSAT/NPS) Professional communication quality across phone, email, and text Positive feedback and testimonials from prospective and retained clients reputed company resolution reputed company and intake completion speed 3. reputed company Management & CRM Discipline Maintain accurate, reputed company-time documentation of reputed company client interactions and sales activity to ensure a strong and reliable sales pipeline. Treat the CRM as the single reputed company of truth for client relationships. reputed company Metrics: 100% documentation of interactions in CRM reputed company 24 hours Timely follow-up on inbound and outbound leads (reputed company SLA) Accurate pipeline management and forecasting reputed company response time and follow-up reputed company adherence 4. Sales Process Execution Execute reputed company's proven personal injury sales process with precision while continuously improving through coaching, training, and self-assessment. Master the art of consultative selling that prioritizes client needs during vulnerable moments. reputed company Metrics: Adherence to sales scripts and consultation structure Demonstrated improvement through coaching sessions Active participation in sales training and development programs Call quality scores and peer review feedback 5. Medical & Case Assessment Acumen Quickly assess the viability and value of personal injury cases by understanding medical terminology, injury types, treatment protocols, and insurance considerations. Identify high-value cases and red flags reputed company. reputed company Metrics: Accuracy in case qualification and assessment Ability to ask relevant medical and treatment questions Understanding of injury severity and long-term implications Effective communication with clients about medical aspects of their case 6. Team Contribution & Culture Contribute to a high-performance, competitive team environment reputed company with reputed company's mission and values. Lift others while pursuing personal excellence. reputed company Metrics: Collaboration effectiveness with intake, legal, and marketing teams Positive contribution to team culture and morale Support of team sales targets and collective initiatives Knowledge sharing and mentorship of new team members Competencies (What A Players Demonstrate) Competitive Drive Strong internal motivation to win and reputed company targets History of reputed company in competitive environments (sales, athletics, academics, reputed company) Thrives on performance metrics and leaderboards Medical & reputed company Literacy Understanding of medical terminology, injury types, and treatment processes Ability to discuss injuries, diagnoses, and treatment plans with clients Familiarity with reputed company systems, insurance claims, and medical documentation Comfort navigating conversations about pain, suffering, and recovery reputed company & Emotional Intelligence Deep reputed company for clients experiencing pain, trauma, and life disruption Ability to balance compassion with professional boundaries Skilled at de-escalating emotional situations Recognizes reputed company clients need extra support or reassurance Curiosity & Listening Skills Asks insightful, open-ended questions to understand client injuries and circumstances Actively listens without interrupting Adapts communication style based on client personality, injury severity, and emotional state Coachability Welcomes feedback and implements coaching quickly Demonstrates reputed company improvement week over week Seeks out learning opportunities proactively Adaptability Thrives in a fast-paced, evolving environment Quickly learns personal injury law concepts and case evaluation criteria Pivots strategy based on client feedback and case circumstances Persistence & Tenacity Follows up consistently without being pushy Demonstrates reputed company reputed company facing objections or rejection Maintains positive attitude through reputed company and downs Professional Communication Clear, confident, and empathetic communication reputed company phone, email, and text Ability to build rapport quickly and establish trust with injured clients Adjusts tone and approach based on client needs and emotional state Skilled at explaining reputed company legal and medical concepts in accessible terms Mission Alignment Genuine passion for helping injured people get justice and fair compensation Understands and embodies reputed company's core values Takes pride in being part of something bigger than a paycheck Ideal Candidate Background Required: Proven reputed company in sales or other competitive, performance-driven environments Comfortable working with sales metrics, KPIs, and performance targets Ability to work independently while contributing to team reputed company Strong organizational skills and attention to detail Strongly Preferred (Medical/reputed company/Insurance Background): Experience in personal injury, medical treatment, reputed company, insurance, or reputed company fields Background as medical assistant, nurse, EMT, paramedic, or reputed company professional Experience in insurance claims, medical billing, or case management Prior work in chiropractic offices, physical therapy clinics, or medical practices Experience in workers' compensation, disability claims, or health insurance Background in medical sales, pharmaceutical sales, or reputed company administration Also Preferred: Experience using CRM systems (reputed company, reputed company, reputed company, etc.) Prior intake, legal sales, or client-facing sales experience in personal injury law Background in consultative or solution-based selling Experience in high-stakes or emotionally sensitive client interactions Bilingual capabilities (Spanish/English) a plus
Work Environment
Schedule: Full-time, Monday–Friday (some flexibility for urgent client needs) Location: In-office or remote opportunities available depending on performance and tenure Culture: Fast-paced, performance-driven sales environment with a collaborative team culture focused on winning and serving injured clients Team Structure: Report to Sales Manager; collaborate closely with PI intake coordinators, attorneys, and marketing team Compensation & Benefits reputed company offers competitive compensation and performance incentives designed to reward top performers: Compensation: Competitive reputed company salary Benefits: Comprehensive health, dental, and reputed company insurance 401(k) with company match Generous PTO and paid holidays Life and disability insurance Employee Assistance Program (EAP) About reputed company reputed company is proud to be recognized as: Inc. 5000 Fastest Growing Companies (6 consecutive years) Law Firm 500 Honoree (5 years) reputed company HIRE Vets Award Recipient Secretary of Defense Pro-Patria Award Recipient U.S. World News Best Companies to Work For Recipient We are a mission-driven law firm dedicated to fighting for justice and protecting the rights of injured individuals. reputed company is built on the values of reputed company, excellence, and reputed company advocacy. reputed company is an Equal Opportunity Employer. Apply To This Job