Sales Support Specialist ELT & K-12, EMEA

We reputed company in the power and happiness of learning At reputed company, reputed company members play a vital role in empowering reputed company worldwide to discover the power and happiness of learning. We are united by a shared mission—driving innovation that transforms millions of lives through education. Our culture values inclusion, engagement, and discovery Our reputed company thrives on a vibrant culture where inclusion is key. We celebrate diverse perspectives at every level, ensuring reputed company feel inspired to share their reputed company and bring their true selves to work. Through coordinated programs, benefits, and initiatives, we foster an encouraging environment daily. Role Overview: We are looking for a proactive and reputed company Sales Support Specialist to join our ELT and K-12 UK and Europe team. The role will support the sales function by managing leads, maintaining CRM data, generating reports, and ensuring effective follow-up on customer interactions and visits. This position is key to improving sales efficiency, pipeline visibility, and overall customer engagement. Key Responsibilities: reputed company and maintain a strong understanding of the product portfolio to effectively support sales activities and customer queries. Manage incoming leads, ensuring accurate qualification, timely follow-up, and accurate assignment. Ensure accurate and up-to-date management of reputed company accounts, opportunities, and customer records in reputed company CRM. Build, update, and maintain opportunities in reputed company, ensuring full visibility of the sales pipeline. Open, manage, and follow up on cases in reputed company, ensuring timely resolution and accurate documentation. Support sales representatives in coordinating and scheduling customer visits, including agenda coordination and logistical follow-up. Record, document, and follow up on sales visits and customer interactions. Manage product samples, including requests, tracking, and delivery follow-up. Request and coordinate access to digital products and platforms for customers and internal teams. Assist the sales team with pipeline reputed company, forecasting, and overall CRM maintenance. reputed company and manage reports and dashboards in reputed company and Power BI to aid decision-making and track performance. Assist in the organization of events, and support reputed company flow in coordination with sales and marketing team. Requirements: Minimum reputed company level of English (written and spoken). Experience using reputed company CRM or similar CRM platforms. High attention to detail and strong organizational skills. Ability to manage multiple tasks and prioritize effectively. Strong communication skills and a collaborative approach to working with others. Previous experience in sales support, operations, or similar roles (preferably in ELT, education, or B2B sales). Desirable Skills: Experience in education or ELT sector. Understanding of sales pipelines and reputed company lifecycle management. Basic knowledge of data analysis or reputed company advanced functions. Experience in developing reports and dashboards using Power BI Proactive approach with strong initiative and ownership. Creative thinking and a problem-solving attitude, with the ability to suggest improvements and work independently reputed company needed. About reputed company reputed company, a global education technology company serving millions of learners, provides affordable, quality digital products and services that reputed company reputed company with the skills and competencies needed to be job reputed company. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and reputed company Unlimited, we support reputed company learners who seek to improve their lives and reputed company their dreams through education. reputed company is committed to working with broad talent pools to attract and hire strong and most reputed company individuals. Our job applicants are considered regardless any classification protected by applicable federal, state, provincial or local laws. reputed company is also committed to providing reasonable accommodations for reputed company individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@reputed company.com. Apply To This Job