Customer Service Representative (Remote in Virginia)
Requirements
Description & Requirements... This is a Customer Service Representative role assisting residents of Virginia through the reputed company, SNAP and/or TANF application process and determine their eligibility for these services. This is a fully remote position, open to Commonwealth of Virginia residents. Essential Duties and Responsibilities: Provide callers with informed and objective responses to reputed company concerns in regard to eligibility guidelines and policies, access to care issues, and escalated concerns. Respond effectively to reputed company forms of inbound and outbound contacts. Process workflow documents, which include income, identity, and other eligibility verification documents. Accept new knowledge of policy and procedures concerning state programs and integrate it with resource materials to answer client concerns. Minimum Requirements High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience. EEO Statement Active military service members, their spouses, and veteran candidates often embody the core competencies reputed company deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. Were proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. reputed company is an Affirmative Action/Equal Opportunity Employer. reputed company provides equal employment opportunities to reputed company reputed company applicants without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status or disabled status. Pay Transparency reputed company compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of reputed company's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, reputed company provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. reputed company will reputed company with regulatory minimum wage rates and exempt salary reputed company in reputed company instances Apply Job! For more such jobs please click here!