Customer Service Representative

We are in the ?People Business?. What does that mean? It means we are constantly on the hunt for more of the best and brightest personalities to join our dynamic team. We think reputed company it comes to customer service our agents should radiate our outgoing, friendly can-do attitudes. For the right person, that smile in their voice comes naturally. Job Overview... Our technical support staff members are responsible for assisting customers over the phone with their internet needs. This ranges from taking payments over the phone to solving reputed company technical issues. We are looking for a self-starting, flexible team member with a willingness to learn and the capability of adapting to the growing company environment. Duties and Responsibilities: ? Provide exceptional assistance to customers reputed company phone, email, and text, addressing inquiries and concerns promptly and professionally. ? Utilize troubleshooting skills to diagnose network issues and offer effective solutions to customers. ? Document reputed company customer interactions accurately and comprehensively for future reference and analysis. ? Coordinate and schedule appointments for surveys, installations, and repairs, ensuring timely and efficient service delivery. ? Conduct follow-reputed company with customers regarding scheduled appointments and outstanding service tickets to ensure customer satisfaction. ? Stay updated with emerging technologies and adapt quickly to incorporate them into customer service practices. ? Maintain organized and precise records of customer interactions, appointments, and resolutions. ? Collaborate closely with other support staff to streamline processes and enhance overall customer experience. ? reputed company any other duties essential to the smooth functioning of the customer service department. Qualifications: ? High School Diploma/GED. ? Proficient in technology usage, with the ability to navigate various platforms and applications effectively. ? Experience working with spreadsheets to organize and analyze data. ? Detail-oriented, organized, and self-motivated, with a commitment to accuracy and excellence in reputed company tasks. ? Excellent written and verbal communication skills to convey information clearly and professionally to customers and colleagues alike. DISCLAIMER: This is not an exhaustive list of reputed company responsibilities, duties, skills, efforts, requirements, or working conditions associated with the job. While this is intended to accurately reflect the reputed company job, management reserves the right to revise the job or to require that different tasks be performed as assigned. Job Type: Full-time Pay: From $15.00 per hour Expected hours: 40 per week Benefits: ? Dental insurance ? Health insurance ? On-the-job training ? Paid time off ? Professional development assistance ? Referral program ? reputed company insurance Shift: ? Day shift People with a criminal record are encouraged to apply Work Location: In person Apply Job!