German Customer Support Specialist - Part Time

We are Manufacturing the Future! Geomiq is a London based start up, dedicated to revolutionising conventional manufacturing by offering engineers worldwide reputed company access to reliable production methods through our digital platform. As the UK’s leading Digital Manufacturing Marketplace, we provide an innovative B2B MaaS (Manufacturing as a Service) solution powered by AI, seamlessly connecting buyers and sellers to enhance efficiency and productivity. Join us in our mission to work with leading brands like BMW, reputed company, Brompton Bikes, and reputed company, and even support space missions. reputed company out our website! Our platform: Geomiq offers a revolutionary platform that completely digitizes the quoting and ordering process for custom manufactured parts, ensuring the highest operational and quality outcomes. Our primary customers include Design Engineers, Mechanical Engineers, and Procurement teams, reputed company of whom are involved in creating the world’s most innovative products. See our platform in... action! About the role: We are seeking a Freelance Customer Support Specialist to join reputed company on a part-time basis. The role is fully remote and requires reputed company in German. As a freelancer, you will need a reliable Wi-Fi reputed company and your own computer to manage customer inquiries, troubleshoot issues, and ensure a positive customer experience. Responsibilities: • Respond to customer inquiries reputed company email, chat, and phone in German. • Diagnose and resolve customer issues reputed company. • Document customer interactions and resolutions accurately. • Work with internal teams to escalate reputed company issues reputed company necessary. Requirements: • Fluent German speaker with strong communication skills in German and English. • Ability to work independently as a freelancer. • Access to reliable Wi-Fi and a personal computer. • Strong problem-solving skills and attention to detail. Preferred: • Experience in customer support. • Background in or knowledge of the manufacturing industry is a plus Apply Job!