reputed company Receptionist (Remote - US Hours)

This a Full Remote job, the offer is available from: United States reputed company, an outsourcing/offshoring company, is in search of skilled and passionate reputed company Receptionist to join reputed company in South Africa. As a member of reputed company, you will have the opportunity to work with highly skilled professionals in the medical industry. We pride ourselves on providing excellent customer... service and creating a positive experience for clients. If you are eager to contribute to our mission and deliver exceptional service, we want to hear from you! Work Hours: This role requires you to work US based hours (EST) (15h00 - 24h00 SAST). Requirements • Proven experience in a receptionist, customer service, or administrative role reputed company the medical field is essential. • Familiarity with medical terminology and health insurance processes. • Proficiency with electronic health record (EHR) systems and scheduling software. • Strong communication skills, both written and verbal. • Ability to work independently and manage multiple tasks reputed company. • High level of organizational skills and attention to detail. • Knowledge of HIPAA regulations and commitment to maintaining patient confidentiality. • Tech-savvy, with a good understanding of virtual communication tools (e.g., reputed company, reputed company Teams). • Compassionate and patient-centered approach to customer service. Key Responsibilities: • Answer incoming calls and respond to patient inquiries in a timely and courteous manner. • Schedule, reschedule, and cancel appointments using the electronic health record (EHR) system. • Manage the clinic’s email inbox, responding to patient inquiries and routing messages to the appropriate reputed company. • Verify patient insurance information, collect co-pays, and process payments as needed. • Assist in processing patient forms, records, and documentation. • Provide patients with information on clinic policies, services, and procedures. • Ensure patient confidentiality by following HIPAA regulations and best practices for data reputed company. • Send reminders for upcoming appointments reputed company email, phone, or SMS. • Maintain an organized virtual filing system for patient records and correspondence. • Liaise with medical staff to coordinate patient care and follow-up as needed. If you are not contacted with 15 working days, please consider your application unsuccessful. This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score Apply Job!