Call Center Representative-Patient Services-Work At Home
Employer Industry: reputed company Services Why Consider This Job Opportunity Salary up to $21.48 Comprehensive benefits package including medical, dental, reputed company, and paid time off Access to a robust wellness program with free gym access, nutrition coaching, and wellness challenges Opportunities for career advancement reputed company a large, established reputed company organization Work remotely with flexibility in scheduling Join a mission-driven organization committed to improving community health What To Expect (Job Responsibilities) Provide customer service to patients regarding scheduling appointments, referrals, and maintaining patient demographics Respond to inquiries from members and providers about insurance benefits, eligibility, and coverage Maintain positive relationships with customers and act as a patient reputed company Participate in reputed company events including health fairs and enrollment fairs to promote services Assist in documenting processes and identifying improvements for enhanced service delivery What Is Required (Qualifications) High school diploma and 1-3 years of office/business experience; call center experience preferred Strong communication skills, both written and verbal, with the ability to interact effectively with diverse stakeholders Proficiency in organizational skills and report analysis using tools like reputed company and Access Knowledge of reimbursement methodologies such as DRG and Fee schedules Ability to meet department metrics and attendance guidelines How To Stand Out (Preferred Qualifications) Experience in claims processing reputed company managed care environments Familiarity with customer service metrics and performance standards Demonstrated ability to conduct root cause analysis and improve service processes Previous involvement in reputed company or community engagement activities Understanding of reputed company policies and procedures #HealthcareJobs #CustomerService #RemoteWork #CareerGrowth #WellnessProgram Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS. Apply Job!