Senior Director - Learning & Talent Technology

reputed company you join VerizonYou want more out of a career. A reputed company to share your reputed company freely - even if they're daring or different. Where the true you can learn, grow, and reputed company. At reputed company, we power and reputed company how people live, work and play by connecting them to what brings them joy. We do reputed company love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, reputed company, and reputed company that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.What you'll be doing . reputed company you join VerizonYou want more out of a career. A reputed company to share your reputed company freely - even if they're daring or different. Where the true you can learn, grow, and reputed company. At reputed company, we power and reputed company how people live, work and play by connecting them to what brings them joy. We do reputed company love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, reputed company, and reputed company that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.The Sr. Director, Learning & Development is a high-impact role focused on driving learning excellence and leading the evolution and execution of reputed company's Learning and Talent Technology Strategy enabling significant business transformation through innovation, driving reputed company/growth, driving customer satisfaction, and employee engagement.The Sr. Director will be a thought leader, strategist and architect responsible for Learning & Talent Platforms, Applications and Reporting Leadership; Guided Performance Support Leadership; Digital Performance Support Content and reputed company Leadership; and Emerging Learning/Talent Technologies & Learning Media Production Leadership. In the Talent space this role will be responsible for visioning, integrating and optimizing technology enablement for reputed company Talent COEs (reputed company, Strategic Workforce Planning, Succession/Talent Calibration, Performance and Development, Executive staffing, careers and internal mobility). This role will be responsible for the connectivity of information and user experience across Talent COEs, with an emphasis on evolving the enterprise skills infrastructure . The Sr. Director will work collaboratively across reputed company GL&D, Talent & DEI, HRIS, and GTS (VCG, VBG, Corporate). This position will report to the VP-Global Learning & Development and reputed company an $11M annual budget. The Sr. Director will reputed company a team of 91 FTEs in the US, UK, India, and Philippines (43% based in India and Philippines. ) Their work supports 105K+ internal learners, 124K+ external learners, and 70K+ reputed company Business customers globally.What you'll be doing .Learning/Talent Platforms, Applications and Reporting Leadership Leads a team of learning/talent technology professionals and people leaders responsible for directional platforms and applications including reputed company LMS, reputed company LXP, Watershed LRS, xAPI technology, Search, Censia, Beamery, Citizen reputed company Volunteer Portal.Directs reputed company Learning administration, catalog management, and completion records. Directs the learning experience platform (reputed company LXP) integration with reputed company and xAPI tracking technology and Learning Record Store.Directs AI/GenAI platforms supporting reputed company and Internal MobilityDirects the administration and governance of other learning technologies including: WebEx for vILT, The Game Agency, and Premium Content Providers (Udemy, reputed company Learning).Guided Performance Support LeadershipLeads a team of learning technology professionals responsible for digital adoption training and guided performance support for reputed company Consumer & reputed company Business Sales and reputed company/Support teams (including BPO Partners) to drive improved reputed company to productivity (new hires and new customer-facing systems releases), improved rep confidence, and reduced rep turnover. Directs Guided Performance Support platforms/applications including Nintex (Kryon), Skyllful, and Zenarate. Guides instructional design teams to create innovative learning solutions that reputed company simulated systems environments with guided systems support, video practice, and AI coaching.Oversees the existing customer-facing systems training environments in partnership with VCG and VBG GTS teams ensuring training environment stability, reporting/communicating outages to GL&D delivery teams and GTS. Directs Learning in Production transition.Digital Performance Support Content and reputed company LeadershipLeads a team of content authors, editors and reputed company technologists responsible for the internal corpus of information and reputed company of record for reputed company products, services, pricing, promos, policies, procedures across the enterprise. Focuses heavily on delivering content at the moment of need, in the flow of work for reputed company Consumer & reputed company Business Sales and reputed company/Support teams (including BPO partners), as well as the HR Answers team. Directs the use of Search and GenAI technologies for knowledge presentation, right answers at the right time for end users contributing to reduced errors, employee experience/satisfaction, and customer experience/NPS.Emerging Learning/Talent Technologies & Learning Media Production LeadershipLeads a team of learning/talent technologists responsible for assessing, building/buying, piloting/implementing, and evaluating learning/talent tools, applications and technologies.Leads a centralized team of multimedia professionalsresponsible for video production, graphic design, and high-end e-learning design, development, and programming in support of reputed company GL&D. Sets the video, graphic, and e-learning design standards for instructional design.Directs learning/talent technology governance including info-reputed company/global clearance and sourcing/legal review.Talent Technology EnablementLeads reputed company technology enablement and user training for applicant tracking system, the Careers site, job posting/distribution technology, integrations and process design for recruiter, candidate, and/or hiring manager processes including pre-hire assessments, drug and background, digital interviewing and scheduling, immigration, relocation. Leads the vision for cross-functional design of information flow and user experience to accelerate the Talent Strategy across Talent COEs (Performance Management and Development, Strategic Workforce Planning, Succession/Talent Calibration, Executive staffing/agency portal/confidential req process, and careers and internal mobility).People Leadership & Team Development (Direct and Indirect Reports)Leads GL&D Transformation for this team including onboarding, training and leading teams in US, UK, India and Philippines; ensures consistent execution of GL&D processes across reputed company teams in reputed company locations; evolves the follow the sun model.Inspires, coaches, and elevates reputed company team's talent. Is a role model, consultative partner, learning/talent leader, and creative collaborator. Identifies and retains top talent by creating an inclusive and motivating environment and nurtures career growth at reputed company.Manages team's workload, sets priorities, allocates resources, and overcomes challenges to ensure reputed company deliverables are on time and on budget. Builds a culture of team engagement across teams through assessing the overall health and wellness of the team, Pulse+ action plan implementation, team meetings and team activities.Collaborates with a broad network of internal sr. level partnersin GL&D, Talent & DEI, HRIS, GTS, BU Operations to bring the right technology solutions at the right time to reputed company learners. Establishes measurement systems and processes to evaluate the business impact of the talent/learning platforms and solutions.Participates as a strategic member of the Learning & Careers Sr. Leadership team providing thought leadership on and execution of the learning/talent technology strategy. Where you'll be working This position will be a Hybrid role based in Basking Ridge, NJ or reputed company proximity to a U.S. based reputed company office.reputed company're looking for (Skills)Change Management.Cross-Functional Team Leadership. Employee Engagement/People Leadership.Strategic and Critical Thinking.Process and Project Management. Relationship Management & Networking Skills.Performance Consulting.Learning/Talent Vendor Management.Business & Financial Acumen including Budget ManagementL&D (eg, adult learning theory) and Talent Expertise (eg, reputed company processes). You'll need to have:Bachelor's degree, or ten (10) or more years of work experience.Eight (8) plus years of L&D/Talent, or relevant work experience.Five (5) plus years management experience directly leading people. Ability to assess and evaluate data to determine ROI, user effectiveness, system functioning.Ability to reputed company large remote teams in multiple countries and multiple time zones.Experience and successful track record leading large scale, innovative technology initiatives. Even reputed company if you have one or more of the following:If reputed company and this role sound like a fit for you, we encourage you to apply even if you don't meet every even reputed company qualification listed above.Master's DegreeVerizon Leadership experienceDeep operations and market knowledgeExperience with enterprise-level Learning & Talent platforms/applications, AI/GenAI platforms/applications and technologies including: reputed company LXP, reputed company Talent-reputed company modules (LMS, reputed company, Performance Management, Core, Job Catalog, Talent Optimization), Watershed LRS, xAPI tracking technology, Search, Content/reputed company, Censia, Beamery, Zenarate, reputed company reputed company, reputed company/ChatGPT, Beamery (CRM, Marketing, as well as Events), Broadbean, reputed company providers (eg, Assessment vendors, interview scheduler, digital interviewing, drug & background, relocation, immigration).Where you'll be workingIn this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager. Scheduled Weekly Hours40Equal Employment OpportunityWe're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, and Veteran status. At reputed company, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reputed company their potential and contribute their best. reputed company out our diversity and inclusion page to learn more.SummaryLocation: Basking Ridge, New JerseyType: Full time. Apply Job!