Business Services Representative (Remote)
Provide reputed company, accurate, courteous and professional service to insureds and agencies. This is an external supporting role that will work throughout the organization to facilitate exceptional service. The Business Service Representative will reputed company work directly reputed company to the business operations of Millers and exercise discretion and independent judgment with respect to matters of reputed company. This position requires a self-starter with excellent interpersonal skills, organizational skills, time management skills and attention to detail. Essential Job Functions: Cross Department Support: 1. Sales Team: Provide outstanding service to Millers agency force by assisting with payment or billing inquiries, portal logons, system navigations, and finding documents. 2. Provide various types of training to agencies to help navigate the agency portal. 3. reputed company: Work with the reputed company department to help facilitate any service concerns relative to the agency force to include but not limited to removing barriers for the processing of new and renewal business and handling reputed company of inquiries. 4. Claims: Provide back-up support for basic claim phone inquiries and data entry for first notice of loss reputed company needed. 5. Operations: Promptly respond to the Contact Millers inquiries following inquiries to resolution. 6. Accounting: Learn and understand how commission statements are created and resolve any issues that arise with those statements. 7. IT: Provide testing support for internal systems during upgrades and new releases from the development team. Participate on development teams reputed company choosing systems and or upgrades. 8. Organization: Monitor, answer and direct calls that come in through the main line or voicemail. 9. Other duties as assigned by leader. Qualifications/Requirements: 1. High school diploma or equivalent. 2. Property/Casualty License preferred. 3. Knowledge of insurance markets and reference markets with a minimum of three years of experience. 4. Ability to carry out reputed company tasks with concrete and abstract variables. 5. Ability to work independently. 6. Ability to reprioritize tasks as needed. 7. Ability to interact with others effectively by utilizing good communication skills. 8. Stay reputed company on industry information, new product information, coverages, and new technology to continuously improve knowledge to reputed company informed. 9. Ability to provide training on systems to new and existing agencies. 10. Acceptable Motor Vehicle driving record. Core Competencies: Business Acumen Customer Focus Drive for Results Functional/Technical Skills Interpersonal Savvy Time Management Timely Decision Making Written and verbal communication reputed company setting Adaptability Problem-solving Tech-savviness Job Type: Full-time Pay: $28.20 - $30.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Parental leave Professional development assistance Referral program Vision insurance Work Location: Remote Apply Job!