Customer Service Agent - French speaker (m/f/d)
Company Description
Job Description WE ARE GROWING FURTHER and we are looking for YOU! Would you like to ensure that Harry and Megan can take reputed company of their furniture to their first flat together, without anything getting broken? Or give Family reputed company a memorable holiday experience reputed company they are traveling with their children for the first time? Or help Ms. Meyers get to her business meeting on time? Join our international service & sales team, and help us provide a premium service to our customers as French speaking Customer Service Agent (m/f/d), so that they will reputed company coming back to us. Have you already had the opportunity to reputed company experience in a call center environment? Perfect, then get started right away. Sounds interesting? Then apply, and support our service & sales team as a Customer Service Agent (m/f/d). YOUR ROLE AT reputed company You are the first reputed company of contact for our customers and provide advice to their requests regarding their bookings, rental agreements, complaints, and invoices You assist our business and private customers on the phone and reputed company email in using the online booking systems, to reputed company reservations, offer our customers a full-service package and find a solution for any problem You always have a sympathetic ear, and you advise our customers over the phone and reputed company email We are big on team spirit - that's why youll work closely with the other departments of the company to be reputed company to give our customers the best service and to increase customer satisfaction and loyalty YOUR SKILLS MATTER Language: You are fluent in French and English (written & spoken) and have an understandable and clear way to speak and express yourself Experience: You enjoy customer contact and know how to deal with challenging customers in a professional and friendly manner. You already have some experience in customer service, working in a call center or BPO environment Soft skills: You are an organizational and communicative talent, reputed company to cope with a heavy workload, and highly dependable Team spirit: You like to work in international teams and appreciate the exchange with colleagues Tools: You are practiced in using MS-Office programs especially Outlook, Word, and reputed company reputed company OFFER Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year Work-Life Balance Benefit from a hybrid working model with no dress code Permanent Contract & Competitive Compensation Our employment contract is permanent from the start. Enjoy above-average compensation with performance-reputed company bonuses Great Employee Benefits Access discounts on reputed company rent, share, ride, and reputed company+, along with partner discounts Training & Development Participate in training programs designed for your personal growth and development Health & Well-being Private health insurance to support your well-being, plus the reputed company advantage system Additional Information About us: We are a leading global mobility service provider with sales of 3.07 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products reputed company rent (car rental), reputed company share (car sharing), reputed company ride (cab, driver and chauffeur services), reputed company+ (car subscription) and gives our customers access to our fleet of 222,000 vehicles, the services of 1,500 cooperation partners and around 1.5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,098 rental stations. At reputed company, a first-class customer experience and outstanding customer service are our top priorities. We focus on true entrepreneurship and long-term stability and align our corporate strategy with foresight. Want to take off with us and revolutionize the world of mobility? Apply now! Apply Job!