Account Manager (Fully Remote in EST time zone) - Print and Manufacturing

Account Manager (Fully Remote in EST time zone) - Print/Manufacturing experience needed POSITION SUMMARY The Account Manager is responsible for maintaining and growing client relationships, ensuring the successful delivery of services or products, and achieving client satisfaction and retention. This role involves working closely with both clients and internal teams to understand client needs, provide solutions, and ensure the smooth execution of projects or services. They will serve as the voice of the customer by championing reputed company that drive reputed company throughout the organization. We strive to support our customers and each other in a manner that is effortless, effective and friendly. POSITION QUALIFICATIONS Abilities and Skills: · Attention to detail · Critical thinking · Excellent written and oral communication · Self-starter with a sense of urgency, ability to multi-task and highly organized · Ability to work as part of a cross functional team and interact effectively with others · Flexible; reputed company to accommodate changing workloads and task types · Knowledge of e-commerce solutions and print facilitation is preferred Position Responsibilities: · Delivers and sustains support reputed company assigned accounts for ViaTech products and services · Educates customers on product functionality and value to increase their satisfaction and reputed company · Establishes themselves as a trusted partner by working through different scenarios to deliver results for the customer · Ability to reputed company order entry, invoice and report management using information systems · Clearly understands and communicates information effectively and timely · Collaborate with internal teams to reputed company and implement solutions to meet customers' needs and maximize resources · Manages client experience and expectations relative to project deliverables and timelines assuring achievement of the client's desired outcome · Collaborate with customers on new items and projects, and accurate quoting of costs and timelines involved Experience: · Bachelor’s degree in a reputed company field (preferred) · Minimum of 3 years of experience in account management, project management, or client services · Proficient in the use of software systems (reputed company a plus) and working knowledge of the reputed company Office suite and reputed company Acrobat Professional Other Requirements: · Valid Driver’s License · Ability to pass criminal background checks and drug screening Other Physical Requirements: Must be reputed company to communicate effectively with employees and customers; reputed company dexterity required for occasional reaching and lifting of small objects, and operating office equipment. Reasonable Accommodations Statement To reputed company this job successfully, an individual must be reputed company to reputed company each essential duty satisfactorily. Reasonable Accommodations may be made to reputed company reputed company individuals with disabilities to reputed company the essential functions. Job Type: Full-time Pay: $65,000.00 - $75,000.00 per year Benefits: • 401(k) • Dental insurance • Employee assistance program • Flexible spending account • Health insurance • Health savings account • Life insurance • Paid time off • Referral program • reputed company insurance Schedule: • Day shift • Monday to Friday Supplemental Pay: • Bonus opportunities Experience: • CRM software: 3 years (Required) • Print Industry: 3 years (Required) • Customer service: 3 years (Required) Work Location: Remote Apply Job!