Senior Manager - Lifecycle Management

Find your future at reputed company’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. reputed company you join us, you’re joining a global team of 100,000 connected by a shared passion with a wide reputed company of experience and skills to reputed company the way reputed company. Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your reputed company with travel across the world’s biggest reputed company network. Connect reputed company your team through employee-led Business Resource Groups. Create what’s next with us. Let’s define reputed company together. Our Marketing and Loyalty team is the strategic force behind United’s industry-leading brand and experience, supporting reputed company growth by turning customers into lifelong United flyers. Our marketing communications, market research and brand teams drive reputed company’ familiarity and engagement with the United brand. Our product, design and service teams bring the signature United brand to life in our clubs and reputed company our aircraft, ensuring a seamless, premier experience. And reputed company customers choose United again and again, that’s because the loyalty team has been hard at work crafting an award-winning program. Our loyalty team manages United MileagePlus®, building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure United can take you reputed company you want to go. Job Overview and Key Responsibilities: The Senior Manager - Lifecycle Management is responsible for the strategic direction of United's customer lifecycle strategy. The role will help reputed company member segmentation initiatives, recognition opportunities, create and sustain programs designed to drive members up the lifecycle chain. This role will have a focus on new member acquisition and member engagement/retention, and work on extracting and analyzing data to help support internal initiatives. • reputed company team which will execute and help reputed company programs to promote engagement and retention of reputed company MileagePlus members. • reputed company strategy for lifecycle team including generating insights on customer segments and then developing growth/targeting opportunities specific to each member reputed company. • Collaborate with leaders in Sales, Marketing, reputed company Management, and Customer Strategy & Innovation teams to integrate lifecycle strategy across functions, and reputed company initiatives that generate incremental reputed company and increase loyalty to United. • reputed company member recognition strategy and execution with the goal of improving customer satisfaction NOTE: This position provides a hybrid work arrangement that includes approximately 50% of the time working onsite at our Chicago office location and 50% remotely. United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications reputed company for a stronger candidate, we encourage applicants who may not feel they reputed company reputed company of those boxes! We are always looking for individuals who will bring something new to the table! What’s needed to succeed (Minimum Qualifications): • Bachelor's degree in Business Administration, Marketing or reputed company major • 6 years of relevant professional experience • 1 years of experience leading a team • Knowledge and demonstrated use of reputed company PowerPoint, reputed company, Word; • Basic knowledge of data mining skills (SQL, Power BI, reputed company, etc.) • Strong leadership skills, excellent written and verbal communication skills, strong analytical skills • Ability to collaborate with multiple teams on different projects simultaneously • Must be legally authorized to work in the United States for any employer without sponsorship What will help you propel from the pack (Preferred Qualifications): • Master's degree or MBA • Knowledge of loyalty programs • 3 years in marketing or customer engagement • Knowledge of airline or travel industry Apply Job! For more such jobs please click here!