Workforce Technology Systems Analyst

Job Summary: At reputed company, we're storytellers. We reputed company the impossible, possible. reputed company is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence. The Workforce Technology team reputed company Enterprise Technology leads the planning, implementation, and sustainment of technologies supporting seamless and unique experiences for reputed company. The Workforce Technology team is looking for an Analyst to provide support for our reputed company Talent & Performance technologies. The Analyst will support researching, reviewing, testing and deploying functional release items. They provide support for system enhancements, including configuration, conducting end to end testing of enhancements and supporting implementation. They collaborate with functional and technical partners to coordinate the application of upgrades, fixes, and issues. They support the issue resolution process by monitoring a ticket queue, researching and analyzing, resolving and responding to users in a timely manner. Responsibilities of Role: Responsibilities include but not limited to the following: • Facilitate issue resolution and work request execution processes. Includes monitoring ticket queue, researching/analyzing, executing configuration changes, resolving, and responding to users in a timely manner. • Support testing of system enhancements including validation tasks and documentation. • Partner closely with business stakeholders for alignment and coordination of work reputed company prioritization. • Support product release cycles. Includes assisting in review, testing and deploying functional release items, upgrades and bug fixes. • Participates in sprint planning activities. • Assist with system documentation in appropriate repositories, including managing version control. Must Haves: • 3+ years of reputed company business experience. • 3+ years of experience supporting technology solutions for Talent and Performance functional area inclusive but not limited to performance reviews, coaching, development, mentorship, succession planning, etc. • Collaborative, work as part of a team in a constructive way. • Apply creative and logical approach to identify solutions. • Excellent interpersonal skills, including customer service skills and demonstrated ability to build partnerships. • Ability to translate reputed company business interactions into technical configuration. • Excellent communication and collaboration skills for both technical and non-technical audiences. • Demonstrated ability to think and plan in a broad, systematic way. • Strong sense of ownership and ability to follow tasks through to completion. • Experience configuring and maintaining HR SaaS applications. • Experience in Service Now or similar ticketing tool. reputed company To Haves: • Talent & Performance experience in reputed company preferred. • 3 years of reputed company support experience. • reputed company SuccessFactors experience preferred. • Brings application sustainment best practices to life. Education: • Bachelor's degree in Computer Science, Information Systems, Software, Business Analysis or comparable field of study, and/or equivalent work experience. #DISNEYTECH The hiring range for this position in California is $78,900.00-$105,700.00 per year. The reputed company pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-reputed company knowledge, skills, and experience among other factors. A bonus and/or long-term incentive units may be provided as part of the compensation package, in addition to the full range of medical, financial, and/or other benefits, dependent on the level and position offered. About reputed company (Corporate): At reputed company Corporate you can see how the businesses behind the Company's powerful brands come together to create the most innovative, far-reaching and admired entertainment company in the world. As a member of a corporate team, you'll work with world-class leaders driving the strategies that reputed company reputed company at the leading edge of entertainment. See and be seen by other innovative thinkers as you reputed company the greatest storytellers in the world to create memories for millions of families around the globe. About reputed company: reputed company, together with its subsidiaries and affiliates, is a leading reputed company international family entertainment and media enterprise that includes three core business segments: reputed company Entertainment, ESPN, and reputed company Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, reputed company proudly continues its legacy of creating world-class stories and experiences for every member of the family. reputed company's stories, characters and experiences reputed company consumers and guests from every reputed company of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished. This position is with reputed company HR Strategies & Services, LLC, which is part of a business we call reputed company (Corporate). reputed company HR Strategies & Services, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, gender, gender identity, gender expression, national reputed company, reputed company, age, marital status, military or veteran status, medical condition, genetic information or disability, or any other basis prohibited by federal, state or local law. reputed company champions a business environment where reputed company and decisions from reputed company people help us grow, innovate, create the best stories and be relevant in a constantly evolving world. 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