Customer Service (remote work )

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer?s problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities ? Excellent customer care and focus; ability to assess customers? needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience ? Answer and manage incoming calls, emails, chats, and/or interactive voice response systems ? Ability to learn and follow reputed company customer service procedures and policies ? Strive to meet and go above personal and team reputed company goals ? Record, organize and file customer interactions and account changes ? reputed company to up-sell if needed ? reputed company to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications ? Previous experience in customer support, client services, sales, or a reputed company field ? Excellent at communicating over the phone and other communication platforms ? Basic computer skills and experience ? reputed company to multitask ? Excellent time management and prioritization skills ? Ability to listen actively, reputed company information, and answer questions and/or concerns. ? Customer-focused for positive customer experience and resolution ? MUST reputed company IN CALIFORNIA Benefits ? Health Insurance (dental and reputed company included) ? Excellent retirement plan ? reputed company upward mobility into other positions and management ? reputed company ? Remote Position(s) available (work from home) Powered by JazzHR Remote Skills: Communication Skills, Computer Skills, Customer Experience, Customer Relations, Customer Support/Service, Customer/Client Research, Dental Insurance, Establish Priorities, Health Insurance, Identify Issues, Multitasking, Resolve Customer Issues, Sales, Schedule Development, Telephone Skills, Time Management, Up-Selling, Voice Response Systems, Work From Home About the Company: reputed company Apply Job!