Sales Manager - Partner Success

Worldwide Salaried Open

As a

Sales Manager - Partner Successyou will be leading a blended team of Senior Partner Success Managers and Partner Success Managers by guiding, coaching and mentoring to ensure we deliver outstanding Partner experiences and results for Xero.

You would be responsible for the successful growth, support, coaching and development of the Partner Success team within your territory. You’ll develop Territory Plans with each team member to help deliver against key financial metrics including Orgs, Gross Revenue, Upgrade Revenue and eNps.

What you'll do

Work closely with the Head of Sales - Partner Success and National Accounts to support and execute regional initiatives

Work alongside cross-functional team members to deliver amazing service to Partners

Drive performance, culture, and an inspiring environment

Significant time spent in field coaching Senior Partner Success Managers (SPSM) to support the acceleration of BE/PE revenue growth

Significant time spent with Partner Success Managers (PSM) developing best practice to identify and sell value proposition to partners to grow subscribers

People Management of SPSMs and PSMs within your Territory

Management of territory including planning, forecasting and execution

Monitor and coach team members, feeding back to individuals to support their continuing development and ensure all are adopting best practice to support repeatable activities

Work with team members to ensure all have appropriate and up-to-date product knowledge

Performance reviews and development for all territory staff

CRM discipline within the team - ensure data health hygiene with all opportunities and customer communications

Be the point of escalation when there is an aggrieved partner needing leadership attention

Contribute to and drive the GTM strategy in territory

Driving collaboration with other partner resources such as PC team, education

Ensure CRM system is updated with all client communications

Provide territory updates at Sales Leadership Meetings

What you'll bring with you

Proven experience in leading, coaching and motivating inside and field based teams

Complex solution-selling experienceTerritory and sales management experience

Strong market knowledge in current Xero Practice and SME software competitor platforms

Proven history of delivering results and a high performance team culture

An enthusiasm for building strong relationships and an ability to create a quick and strong rapport with partners

Strong business development skills

Loads of initiative and ability to work autonomously

Outstanding communication and presentation skills

Demonstrated initiative and ability to work autonomously

Attention to detail and follow-up

A process driven mindset who takes ownership

Negotiating /overcoming objections with large multi disciplinary firms

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Sales Manager - Partner Success

What you'll do

What you'll bring with you

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