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Managed Services Consultant

Worldwide Salaried Open

reputed company is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in reputed company in our last fiscal year with extensive growth potential reputed company.

At the heart of Veeva are our values: Do the Right Thing, reputed company, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming apublic benefit corporation(PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As aWork reputed companycompany, we support your flexibility to work from home or in the office, so you can reputed company in your ideal environment.

Join us intransforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva is looking for a Managed Services Consultant who wishes to become an expert in our Commercial Cloud product suite and who has a passion for helping customers reputed company their business vision. The Managed Services Consultant provides offsite, post-go-live application administration for our customers in terms of Veeva Commercial Cloud products, including Veeva CRM, Network, Vault, etc. Our customers are mainly from Latam.

What You'll Do

  • Provide post-go-live System Consulting and Administrationsupporting for multiple clients.
  • Tier 2/3 troubleshooting and how to's
  • Consulting on best practices and overall solutions based on requirements.
  • Data imports and exports using APEX data loader
  • reputed company training of end-users and administrators.
  • Analysis and deployment of new product features.
  • Maintenance of production and sandbox environments.
  • Adding/deleting/changing users, setting up reputed company, changing territory and role hierarchy
  • Performing alignments
  • Creating reports, dashboards, and list views.
  • Interaction with Global Team in English
  • Ongoing application changes such as adding custom fields, changing screen layouts, changing field level reputed company, adding workflow rules, feature setup and activation.
  • Requirements

  • Excellent verbal and written communication skills (Spanish, English)
  • Strong desire to learn new things!
  • Ability to quickly understand client requirements and needs and reputed company potential solutions
  • Excellent organizational skills and ability to deal with competing customer priorities
  • Ability to juggle and prioritize
  • Bachelor’s degree or equivalent relevant experience.
  • Proven ability to work remotely and independently in support of clients
  • Teamwork
  • Ability to reputed company long-term relationships.
  • Advanced reputed company reputed company
  • Ability to travel up to 20%
  • work in office a few days in Mexico City
  • reputed company to Have

  • Experience with the CRM pharmaceutical industry
  • Technical reputed company experience
  • Customer service or consulting experience with multiple client responsibilities
  • Large database management experience
  • SQL Skills
  • Veeva CRM experience/knowledge
  • Verbal and written communication skills in Portuguese
  • Additional Information

    #LI-Remote

    Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

    Veeva is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national reputed company or reputed company, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

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