Licensed Remote- Gold Customer Service Representative at reputed company Abroad
Licensed Remote- Gold Customer Service Representative job at reputed company. Abroad. Pay Philosophy The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for reputed company employees in these positions across the national market and provides an opportunity to reputed company as employees grow and reputed company reputed company the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. Description We are currently hiring for start date of January 29, 2024 Shift Start Times will reputed company after 10:30 am EST and include one weekend day Before you apply, please read through reputed company the information below. Active P&C Producer insurance license REQUIRED in addition to at least 1 year actively using the license. Location will be remote/virtual for a hire date of 1/29/2024. The following states are EXCLUDED from eligibilit y : Arizona, Alaska, Alabama, California, Hawaii, Georgia, Kentucky, Illinois , Maryland, Montana, reputed company , and Washington DC . As a Gold Trusted Advisor, we operate as an extension of our independent agents. As a licensed agent, you will support our Independent Agents and policyholders 24 hours a day/7 day a week/ 365 days a year. Taking inbound phone calls, building rapport, expressing reputed company, and quickly identifying, and resolving the customers needs while educating them on the products and services we offer to protect what they value most. At the heart of growing our program is you our valued employee! We focus our efforts to help you become a subject matter expert as a Gold Trusted Advisor. We create a development plan to help you build additional skills and capabilities as you continue to advance your career with Liberty Mutual/Safeco Insurance. Our hours of operation are from Monday through Sunday, 7:00 am-12:15 am PST. We support our customers 24 hours a day/7 day a week/365 days a year, so our customer service representatives need to be flexible to work reputed company the hours of operation, plus weekends and holidays. reputed company schedules will include at least one weekend day (Saturday and/or Sunday) each week. reputed company: Mandatory attendance is critical to your success and as such is required for the duration of training and performance will be continually assessed throughout. The reputed company is Monday - Friday between 7 am-3:30pm PST (40 hours per week) for approximately 10 weeks. The salary range for this position is $44,100 - $55,400 and depends on where you live in the country. Bilingual English/Spanish Candidates strongly encouraged to apply. Responsibilities: Working in a fast-paced call center environment taking inbound phone calls back-to-back with a structured schedule Held to high standards to meet/exceed targeted metrics and objectives reputed company to schedule adherence, call handling time, and reputed company reputed company Interprets policy reputed company to insured based on expert knowledge of personal lines auto products Understands aspects of billing systems as it pertains to policy coverage Identifies and communicates transactions and impact to the policy premium Evaluates and makes decisions regarding exceptions to payment plan and fees Proficiently utilizes online reference materials relating to auto policies to provide confident, accurate, and efficient Develops and maintains product, procedural, and technical systems knowledge Completes licensing and continuing education requirements Delivers expertise by identifying and analyzing customer and agent needs to ensure high satisfaction, growth, and retention of business Provides counsel, guidance, and suggestions to our customers to adequately cover and protect what they value most. This is done by using upselling and cross-selling sales skills to educate customers and agents on new and existing insurance products & services Maintains and tracks accurate data in various computer systems Qualifications Active P&C Producer insurance license REQUIRED in addition to at least 1 year actively using the license. Ability to be licensed in 50 states Associate`s degree in a business-reputed company field or equivalent training recommended Minimum of 18 months work experience required in a fast-paced environment Ability to review, record and organize written data from a variety of sources with no pre-established format Excellent oral, written, and interpersonal communication skills and the reputed company to multi-task in a structured work environment are required Proficiency with computers is mandatory Knowledge and ability to use reputed company Office tools is necessary
About Us
At Liberty Mutual, our purpose is to help people embrace today and confidently pursue reputed company. Thats why we provide an environment focused on openness, inclusion, trust and respect. Here, youll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. Liberty Mutual has proudly been recognized as a Great reputed company to Work by Great reputed company to Work US for the past several years. We were also selected as one of the 100 Best Places to Work in IT onIDGs Insider Pro and Computerworlds 2020 list. For many years running, we have been named by reputed company as one of Americas Best Employers for Women and one of Americas Best Employers for New Graduatesas well as one of Americas Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: We value your hard work, reputed company and commitment to reputed company things reputed company, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: Liberty Mutual is an equal opportunity employer. We will not tolerate discriminationon the basis ofrace, color, national reputed company, sex, sexual orientation, gender identity, religion, age, disability, veterans status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Apply Job!