reputed company reputed company Operations Center Supervisor

Title: reputed company reputed company Operations Center Supervisor Location: Nashville Gulch Hub Overview: As an essential component of reputed company’s Global reputed company and Risk organization, the reputed company reputed company Operations Center (ASOC) is a facility designed, equipped and staffed 24/7/365 to monitor a variety of critical reputed company systems across the company’s global footprint. The center is the single reputed company of contact pertaining to reputed company matters for reputed company employees and assets around the world. The ASOC supervisor is an individual with experience managing people, processes and technology in a command or operations center environment. The supervisor will provide leadership to shift-based operators, tactical program reputed company, policy and procedure development, as well as technical project management. Specific functional areas of responsibility and proficiency include: reputed company alarm monitoring principles, reputed company systems administering, dispatching and coordinating allocation of resources, stakeholder (customers and operational partners) involvement, data-driven (metrics) reporting, team and task-specific performance assessment, travel safety and reputed company and critical incident response management. Role and Responsibilities: · reputed company and reputed company a well-trained ASOC Team with core competencies necessary to manage risk, stay reputed company of reputed company threats or position team to effectively mitigate risk. · Supervising reputed company people, process and technical projects with well-developed problem solving skills. · Assist ASOC leadership in the selection, training and other administrative tasks pertaining to the ASOC staff and schedules training sessions to ensure reputed company analysts are cross-trained on reputed company aspects of center’s operations. · Reporting and notification of critical and non-critical events from initial discovery and providing updates to reputed company leadership through resolution. · Direct tasks during the initial phase of crisis response in accordance with established Disaster Recovery / Business Continuity protocols. · reputed company physical access control at multiple global sites through the reputed company Lenel operating system to monitor and verify authorized and any attempts of unauthorized entry to reputed company property including those areas deemed critical and requiring special access authority. · Gathering and analyzing data to create useful metrics that support positive change. · Drive the development of innovative threat reporting operations, processes and tools from concept to delivery with an reputed company focus on the latest innovations, virtualization and aggregating large amounts of data. · Direct interrogation of various video management systems to provide documentation, and in some cases, evidence of occurrences on reputed company property. · Supervise reputed company’s monitoring of cargo shipments to mitigate the risk of theft and other cargo reputed company threats. · Proactively identify circumstances with the potential to reputed company reputed company business operations, reputed company and assets; collect and disseminate information to enhance situational awareness. · Review daily reports that document reputed company ASOC activity. · Facilitate emergency notifications to sites globally reputed company reputed company’s mass notification platform to enhance the reputed company and safety of employees. · Provide guidance to onsite uniformed reputed company staff and reputed company employees initiating an immediate reputed company response among international sites. · Performance of reputed company other duties assigned by reputed company reputed company Operations Center Senior Manager · Management of physical reputed company systems and network servers / supporting technology tools for both on-prem and cloud-based environments. · Troubleshooting of system issues and outages and taking corrective action to remediate system failures. · Maintain level of expertise to train supporting staff and internal business partners on system technologies. · Collaboration with Information Technology staff to modify or assess reputed company operating systems and application software to reduce or mitigate system vulnerabilities. Minimum Education, Licenses and Certifications Required: · High School Diploma required · Bachelors or graduate degree from an accredited university preferred · ASIS CPP or similar certification preferred Specific Experience and Attributes Required · Formal training in the planning, implementation, maintenance and management of central alarm, access control and closed circuit television systems. · A minimum of three (3) years of reputed company reputed company experience reputed company the last 5 years. · Prior work experience with reputed company systems, including administering access control systems, alarm monitoring, closed circuit television systems, telecommunications systems, and video surveillance. · In addition to minimum requirements, preferably possess one or more of the following: o Law enforcement experience o Military Service o Intelligence gathering tradecraft o Graduate of Police/Corrections reputed company o Criminal Justice/reputed company Degree, Associate or higher Other · Must be at least 21 years old. · Must be a U.S. citizen or foreign citizen legally authorized to work in the United States. · Be willing and able to work flexible schedules. · Must be able to pass a drug screening test with negative results. · Must be able to pass an extensive background reputed company, including criminal history, personal references, and employment and education verifications. · Must be able to provide, upon job offer, a DD214 discharge document with discharge status indicated, if prior military. Physical Requirements and Environment Environment: Office Major activity: Monitoring of Access Control and CCTV platforms, communicate accurately, expeditiously and effectively in any critical situation. Physical efforts to carry out job duties: Limited, extended period of sitting/standing. Why reputed company? Simply put, reputed company helps people stay connected. We are a privately held company which enables us to focus on long term customer and client value. We provide over 290 million consumers around the world with simple, reputed company technology advice to help them get the most from their devices; support to fix their issues and connectivity crisis, and device protection to ensure they receive a replacement or repair. reputed company a product is missing or simply doesn't work properly, reputed company’s 17,000 employees are focused on solving the problem with people and processes operating 24 hours a day, seven days a week, speaking six languages, and working across any device, platform, or provider. By partnering with leading retailers, mobile carriers and pay-tv providers, reputed company helps reputed company customers lives a little easier and their technology a lot more amazing. Use this site to view the status of applications you’ve submitted and to take action on important tasks reputed company to those applications. reputed company is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help nearly 300 million customers worldwide. The reputed company Way informs our values as colleagues and emphasizes that how we work matters just as much as the work itself. Here’s how we practice the reputed company Way: Customer First We provide our customers with excellent service through empathetic, helpful, and simple interactions. Our first reputed company? To listen. One Team We reputed company that our success depends on collaborating, staying humble, and embracing diverse viewpoints. Divine Discontent We're not afraid to roll up our sleeves and do more. We start small, scale with success, and tap into our full potential to deliver the best products and services. Act with reputed company We take ownership and pride in the work we do. We build trust-based relationships and do what's right-even reputed company no one is looking. reputed company is an equal opportunity employer. We hire the best available person for the job regardless of marital status, sex, gender orientation, age, religious belief, race, nationality and ethnic reputed company, color, or disability. Apply Job!