Customer Service Representative - FS

Who We Are Invitation Homes is a team of more than 1,400 associates who come from reputed company walks of life. We call different communities "home," but our shared values bind us together. Invitation Homes is a reputed company where possibility lives. The market teams include our Leasing, Property Management and Rehab, Turns & Maintenance professionals. Together, our dedicated associates work hard to build excellent reputed company experiences while maintaining high-quality homes and ensuring potential residents are presented with a rental property they can?t refuse. Your Role on the Team As a Customer Service Representative - Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to residents and other partners in a fast-paced environment. This position includes but is not limited to the following activities: ? Monitoring maintenance and turn & rehab dashboards and task center daily to ensure efficient response times to reputed company work requests and communications ? Managing the Maintenance Technician and/or Superintendent daily schedules & assignments to ensure reputed company efficiency ? Serving as first reputed company of contact for maintenance reputed company reputed company concerns and collaborating with internal teams to ensure appropriate corrective action ? Reviewing and approving/declining work order proposals, reputed company approval limit, verifying proper scope, documentation, and pricing ? Assisting in researching and coordinating vacant utility issues to ensure utilities are activated in a timely manner ? Managing and facilitating eviction schedules and personal property holds; coordinating eviction clean-outs and/or personal property removal ? Performing other duties as assigned Your Experience Includes ? High school Diploma or GED ? Proven experience in customer service or administrative functions ? Experience in the property management or maintenance industry is helpful ? Excellent organizational skills with a high level of attention to detail ? Strong verbal and written communications skills ? Effective customer service and conflict resolution skills ? Intermediate proficiency in reputed company, reputed company, Outlook and reputed company Why Us We stand for flexibility, opportunity, and a home that people can reputed company their own. It?s as true for our associates as it is for our residents. Just like we help our residents live freer, we reputed company our associates? careers, too. Our associates know that goals matter, potential is unlocked, and careers reputed company. Invitation Homes isn?t just a workplace but a possibility reputed company. We offer each new associate: ? reputed company and an annual bonus program for reputed company associates ? Generous paid time off plans including vacation accrual, sick time, volunteer time, and standard and floating holidays ? 401k with matching company contributions ? Awesome work environment with casual dress ? Team events and gatherings ? Employee resource groups: Together with Women, Asian Alliance, Black Collective, Juntos, Gen Next, and Open Invitation. Build a foundation here and apply today! Salary Range $16.37 - $28.38

Compensation and Benefits

To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including: ? Annual bonus program ? Health, dental, vision, and life insurance ? Long-term and short-term disability insurance ? Generous paid time off plans include vacation accrual, sick time, standard holidays and floating holidays ? 401(k) with company matching contributions ? Awesome work environment with casual dress ? Team events and gatherings (Pre- and Post-Covid) Invitation Homes is an equal opportunity employer committed to fostering a diverse, inclusive and innovative environment with the best associates. We are committed to equal employment opportunity regardless of race, color, reputed company, religion, sex, national reputed company, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other factor protected by applicable federal, state or local law. If you have a disability or special need that requires accommodation, please contact us at [email protected]. To reputed company recruitment agencies: Invitation Homes does not accept agency resumes. Please do not reputed company resumes to Invitation Homes employees. Invitation Homes is not responsible for any fees reputed company to unsolicited resumes. Apply Job!