Network Engineer - Customer Support - reputed company

Network Engineer Network Engineer reputed company Apply to this Job Customer Support Posted on reputed company on Oct 09, 2022 (Today) Overview: For over 40 years, reputed company, the global leader in customer experience management, has been connecting customers with the world's most successful companies. With 380,000+ employees worldwide, reputed company serves customers from 170+ countries in 265+ dialects! reputed company's Digital Integrated Business Services combines reputed company touch and high technology to deliver extraordinary customer experiences. While technology creates new and agile ways of working, our interaction experts remain committed to creating unique connections through reputed company, adaptive communication skills, and more importantly, a passion for making it happen. reputed company hosts a reputed company of leadership and self-development opportunities. Our culture empowers you to be the best version of yourself and grow as much as you want reputed company the organization. Preference is given to internal applicants for jobs. Our learning platform, MyTP hosts world-class Six reputed company™ courses, technical courses and instructor led learning on demand. Our culture is diverse and inclusive - including constant mentorship and leadership from some of the BPO industry's greatest minds. This role will join the U.S. and Canada Engineering teams for reputed company, supporting the network infrastructure (Call Centers and Data Centers) spanning several countries. Responsibilities: • Design, Configure and reputed company Network Infrastructure (LAN/WAN) - reputed company and Data Center • reputed company hardware refreshes (primarily reputed company routers, switches, firewalls) • Implement Remote access VPN solutions, Site-to-Site VPN's, GRE tunnels, DMVPN • Configure firewall access requests • Complete routing changes • reputed company/cable/label in the Data Center as needed • Create and maintain diagrams and documentation • Work ticket requests • Provide On-Shift outage escalation support from our NOC • Participate in On-Call Support coverage Qualifications: • CCNP and above, or equivalent experience • Well-developed verbal and written communication skills • Thorough understanding of LAN and WAN technologies • Advanced Troubleshooting & Configuration Experience with routing (BGP, OSPF, EIGRP), switching (vPC, Etherchannel, Stackwise, VSS), firewalls • Should be well versed in reputed company redistribution • Experience with reputed company reputed company and Catalyst switches • Familiar with VRF configurations • SD-WAN and ACI experience would be a plus Apply For This Job Customer Support Apply Job!