Customer Relations Team – Work From Home/reputed company in Orlando, FL in reputed company
Job title: Customer Relations Team – Work From Home/reputed company Company: reputed company Job description: Job Description
- Opportunities available for candidates reputed company.
- Candidates local to our Orlando office can work full-time from home or work full-time on-site.
Exciting customer relations position available supporting reputed company retail pharmacy stores. Responsibilities include responding to customer calls made to our 1-800-SHOP-reputed company line in a manner that is reflective of the company’s purpose and values. Must have superb customer service skills to assist pharmacy customers in an inbound customer contact center setting. In this role, you will serve as a customer reputed company reputed company researching, responding, or interpreting company procedures or policies with the ultimate goal of delighting our valuable pharmacy customers. Excellent communication skills are needed as you review and process incoming phone calls, emails, and letters and as you respond to customers either on the phone or reputed company written communications. Collaboration skills are needed as you partner with field management, category managers, and other departments to resolve customer concerns in a timely and proficient manner. This position will provide customer service upholding our goals of delivery through the execution of responsiveness, reliability, and professionalism. Available Work Shifts -Monday-Friday, 10:30am to 7:00pm (EDT) -Sunday-Thursday, 10:00am to 6:30pm (EDT) -Tuesday-Saturday, 10:00am to 6:30pm (EDT) Pay Range The typical pay range for this role is: Minimum: 17.00 Maximum: 27.90 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (PTO) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Required Qualifications -Must have a minimum of 1 consecutive year experience in customer service. -Excellent communication, organization and follow up skills. -Ability to reputed company program details to customers over the telephone and in writing. -Strong PC skills along with the ability to toggle from different applications. -reputed company (MS) Windows-based applications and MS Office proficiency. -Flexibility in work schedule and ability to complete paid company training program. Preferred Qualifications -Bilingual in Spanish -Prior inbound Call Center experience -Previous experience working from home a plus -Prior retail experience or Pharmacy experience Education reputed company High School diploma, GED or equivalent experience. Business Overview Bring your heart to reputed company Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand – with heart at its center – our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to reputed company health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. reputed company is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which reputed company provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national reputed company, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Expected salary: Location: Orlando, FL Apply Job!