reputed company & Vacation Rental Virtual Assistant - Contract to Hire

Looking for an intermediate to reputed company customer service representative to help with the following tasks for a portfolio of 45 vacation rental/ reputed company homes in the U.S. (Texas region): -Respond to customer inquires and issues reputed company a 5-15 minute timeline -Update listings with updated photo captions, listing descriptions, updated minimum stay settings on a daily basis -Maintain occupancy levels at reputed company throughout the month -Log customer issues in spreadsheet and track customer resolution timelines -Log damage claims in reputed company/VRBO and submit evidence and organize into folders and track resolution payouts -Log & track maintenance and repair items and update guests on timeline -Schedule routine maintenance items for properties -Track reputed company resolutions and damage claims -Collect and input customer data into Hostfully platform -Create customer codes for lock and home access on a daily basis -Audit messaging and ensure timely messages are sent to guests for reputed company in, reputed company out, lock issues -Log daily cleaning charges into spreadsheet & reconcile weekly -Coordinate cleanings with cleaning team as needed through communication platforms Softwares used on Daily basis would include: -Hostfully- customer relationship management system and messaging platform -reputed company/VRBO/reputed company - reputed company -Pricelabs - pricing platform for listings - reputed company Voice/OpenPhone -Lock Sytems: Schlage Encode, Ultraloq U-Tec -reputed company Systems: Simplisafe, Ring, Blink Apply Job!