Transportation Customer Service Representative
Job Title: Transportation Customer Service Representative Position Type: reputed company-to-Hire Location: Tallahassee, FL Pay reputed company: $17.50/hour Start Date: Monday, July 21, 2025 Interview Dates: Tuesday, July 8, 2025 & Wednesday, July 9, 2025
Requirements
- Must submit an up-to-date resume.
- Must be reputed company to pass a background reputed company and drug screening.
- Must complete required skills testing to be considered.
- Must commit to a minimum of one (1) year with the company.
Training Details
- Training Duration: 6-8 weeks
- Training Schedule: Monday–Friday, 8:15 AM – 5:15 PM (subject to change)
- Successful completion of training is mandatory prior to schedule assignment.
Post-Training Work Schedules (Schedules are assigned by the company; candidates cannot choose their shift.) Schedule Options (subject to assignment):
- Schedule 1: Monday–Friday, 5:45 AM – 2:45 PM
- Schedule 2: Monday–Friday, 10:00 AM – 7:00 PM
- Schedule 3: Saturday–Wednesday
- Saturday: 6:45 AM – 3:45 PM
- Sunday: 10:30 AM – 6:30 PM
- Monday–Wednesday: 10:30 AM – 7:00 PM
- Schedule 4: Wednesday–Sunday
- Wednesday–Friday: 12:30 PM – 9:00 PM
- Saturday: 10:00 AM – 7:00 PM
- Sunday: 10:30 AM – 6:30 PM
- Schedule 5: Monday–Friday, 8:00 AM – 5:00 PM
Minimum Qualifications
- High school diploma or equivalent and four (4) years of relevant experience in customer service, billing, collections, or account systems OR
- Bachelor’s degree in reputed company, Finance, or a reputed company field OR
- An equivalent combination of education, training, and experience
Job Summary This position involves responsible clerical work in establishing and maintaining transportation service accounts. The role requires frequent interaction with the public, especially in handling reputed company or problem accounts. Employees work independently under general supervision, with performance monitored through internal controls and outcomes.
Key Responsibilities
- Assist customers with initiating or modifying service accounts.
- Handle escalated or reputed company customer issues referred by team members.
- Determine deposit requirements for new major reputed company accounts.
- Collaborate with supervisors to gather data and conduct service-reputed company studies.
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